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| Date Last Visited |
03-08-2017
05:56 AM
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02-08-2016
03:58 PM
Good morning da4513. I do hope this is resolved for you by now, but if not, it is Monday, so a rep should be here to help you very soon. I don't blame you for being upset, a past due payment is no joke. Here's praying for you.
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12-08-2015
03:56 PM
Thanks Liz....WHAT???? No joke about this....wow...I'm disappointed.
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12-05-2015
06:21 PM
Thanks for the link Bill. I went to several pages to scout out a phone number to call, but just kept running into pay for an answer sites. Thanks again.
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12-05-2015
06:20 PM
No sgoshe, it was not printing anything, just running paper through with nothing on it. It needed a good cleaning as foxbrook said. Thanks for the jump in to help though and to Bill also.
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12-05-2015
06:19 PM
1 Kudo
O.K....I have to thank foxbrook for posting the obvious that I did not even think of checking. That was it, just needed a nozzle cleaning. I feel very duh right now. Thanks to Bill and sgoshe also for the attempt to help and especially for the humor suggestion Bill. All is well in printerville now. Upward and onward. Thanks again foxbrook
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12-05-2015
05:29 PM
Thanks Bill, but I made sure I wasn't doing that wrong with the paper. It just won't print anything on the paper. I was hoping not to have to call Epson, but if I can't get this worked out, will probably have to go that route. All helpful input is so appreciated. This is really important to us that I get this up and printing. It happened once before, and a tech walked me through resetting the settings on the printer, but that was a while back. I don't feel comfortable just doing that without guidance.
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12-05-2015
05:04 PM
Just wondering....does anyone know anything about printers and how to correct an issue with them? I have an Epson WF-2530 WiFi Printer. Normally, no problem with it at all. First, I admit to being not all that great at trouble shooting these things. So...on to the problem. About a week ago, I discovered my printer was not copying direct feed pages through the feeder. It feeds the paper just fine, but nothing is on it when it comes through. No problem with ink levels by the way. Now, it won't print from online either. I tried calling home tech and they were at a loss. Nothing appears to be wrong with the printer itself. Can anyone walk me through how to check settings to make sure nothing is set wrong? Or, maybe I need to reset something???? If you can help, I would surely appreciate it. I have a lot of papers that need to be copied and emailed to doctors and specialists on behalf of my daughter, and since I can't use my fax through the satellite, I have to be able to email copies to them. Thanks for anything you can do to help. Hope I wrote this clearly....
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10-29-2015
02:47 AM
2 Kudos
mhasanyeh I am truly sorry this happened and sorry to see you go. I wish you the best. Liz, bravo for your handling of this issue. Very considerate and professional. Hats off to you.
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10-20-2015
04:25 PM
Thanks sgoshe. One more question, about remote access, does that count the time home tech support had me turn over control of my computer to them so they could analyze and solve the problem? I thought that was alright to do. I hope I did not mess up there.
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10-20-2015
03:20 PM
So has the fix been officially made available to the general public yet? If so, how does one know if they need the fix for their particular NetGear box? Does it affect the boxes we were issued, or in my case, had replaced by NetGear in general, or just specific ones? How do we tell if we have one of them? Sorry for all the questions, still learning.
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10-17-2015
03:06 PM
Deborah I am so glad to hear things are beginning to come around for you. This is not something to take lightly, and I don't. I have seen others go through similar situations and it's terrible. God bless you all.
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10-17-2015
03:04 PM
Hahaha...Bill sometimes you surprise me with your sense of humor. I love the comment about the bear. We too have them here. Think I should put up a metal detector when they go through?
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10-15-2015
12:54 AM
Deborah I am praying for you and your family and all others in your area. I am so glad you were alright (as possible under the circumstances). Keep us posted on how you are doing.
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10-13-2015
04:17 PM
These are the exact steps I took before Liz. It doesn't matter now anyway. It appears to have been a glitch that corrected itself, but others had the same issue as this. My concern is that in the future, this "glitch" not disable my ability to see my Hughes invoice since I don't use auto pay as you know. Thanks for your help and to Gwalk also
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10-13-2015
03:37 PM
1 Kudo
Detra, I am sorry for all the interruptions on getting your reply to you. People here are pretty passionate about their opinions of Hughes and it varies. You will see good and bad. That said, I just wanted to say, if you have the opportunity to go with cable, grab it. I only wish we could get cable where we are. This is my first time going with dish service and am trying my best to learn to cope with it while I am with Hughes, but if given the choice, I would certainly consider cable as my first option. Hope this helps
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10-13-2015
03:22 PM
Liz, I have not received the email with this information in it yet. Could you please resend it? Thank You
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10-12-2015
04:54 PM
Is Liz or someone like that around today? I need to get this one off the list of issues. Thanks
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10-12-2015
03:21 PM
I wish someone would drop by soon...I'd like to get this one wrapped up. I have tried answering any one of the questions they have and just continue to get the same error message. Arrrrgh!
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10-12-2015
02:42 PM
Nope...no luck there either Gwalk. I do wish someone could address this issue because I need to be able to pay my bill online. Thanks for all the help you are trying to give
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10-10-2015
06:48 PM
it is time for the Holiday pledge...ahem...I shall eat what I want, however much I want, and as frequently as I want and I shall not feel guilty. Than....I shall do what my husband used to do. After the meal, I shall find a wam blanket, turn on the t.v., grab my pillow, and dweeb. (End of pledge).
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10-10-2015
06:00 PM
Nope...same message again on this end. Hey, maybe I DO have gremlins... Home About Logout Billing Invoice Administration View Invoices View/Pay My Bill Status Account not found. One or more inputs are incorrect. If you would like to view or pay your invoice please try again using valid values or log in to your account. If too many invalid attempts have been made, wait for 30 minutes. Contact Us | Privacy Policy © 2003 - 2015 Hughes Network Systems, LLC. All Rights Reserved. I have redone my "input" a zillion times and I still cannot get into the invoice....dang it!
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10-10-2015
05:44 PM
I think you hold a spell over my info Gwalk...I'll go and try right now and thanks again.
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10-10-2015
05:40 PM
yes Gwalk I did all that but it still puts up the same error. Weird. Thanks for helping out here
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10-10-2015
03:25 PM
So, I did exactly what Liz told me to do the last time I could not view my invoice. I signed out and went to view only (in the view/pay box that comes up). I typed in my SAN blah,blah,blah. I just keep getting an error that says Hughes cannot find my account and please try typing in the correct info. etc. I rechecked my typing, all is o.k. but cannot get past this error. Any ideas?
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10-09-2015
05:54 PM
Oooohhhh....you are so bad Liz....yum, yum, yum, yum (putting normally very healthy diet on back burner for now)
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10-09-2015
05:57 AM
Ooh! Do I get to keep the candy???? (Drooling now). Gotcha on the invoice fee. Um...are you mad at me for the trick or treat? Sorry, I just couldn't resist. Thanks for being a sport. What? No laughing cackle??????
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10-08-2015
10:25 PM
1 Kudo
I want you to know I don't feel sorry for you a bit Liz. Did you get writers cramp doing this typing (or typers cramp} like I have? Good....it is...after all...trick or treat time. You just got your trick...now where's my treat??????????? Bwahahahahha EXCEPT: the part about the paper billing charge. Please remove that since I did not ask for it. I agreed and between you, and Gwalk and others, I learned how to view my invoice and do the one time payment thing. I will not pay for that charge (no trick there).
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10-08-2015
09:10 PM
Oh good Gwalk900, for a minute I thought I entered the twilight zone (after all, Halloween time is coming)....lol
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