cuddlebug, I have had Hughes for about one year now and I have had nothing but problems since the upgrade to Gen4. Oh, I get the internet fine but for some reason, and technical support cannot figure it out, I cannot sign into the Dashboard to review my account with Hughes. Despite these problems, I am lucky as we also subscribe to cable with Verizon, and there is no comparison in the quality of reception. Yes, before I found out about all the problems with Hughes, I got locked into a 2 year contract, 1 year to go, at which time I do not see any need to continue with Hughes unless they can make some drastic changes. I wanted to go into business with the internet but you cannot move the equipment without permission from Hughes and this will cause me some problems as I would be on-the -road quite often.
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