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cmw8r8
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Re: Intermittent internet loss Status Code 12.7.1 A transient problem has occurred
Just wanted to document the down times incase it helps support. The last 24hrs I have a red X in the uplink diagnostic log for the below hours Central time. 3/21 8pm, 9pm 3/22 1am, 7am, 8am, noon, 6pm6.5KViews0likes9CommentsRe: Intermittent internet loss Status Code 12.7.1 A transient problem has occurred
The tech ran a few test did a reinstall and did not swap out any equipment. Said everything looked good. About and hour later I called him back as the issue was still continuing. He suggested I upgrade to gen5 but after speaking to a customer service rep It would cost me about a $800-900 more over the next to year to keep the same data package. The rep is sending a new modem to see if that resolves the problem. I can start a new thread with updates going forward. Was just hoping that my issue was related to others and wanted to follow what the end result is.7.6KViews0likes14CommentsRe: Intermittent internet loss Status Code 12.7.1 A transient problem has occurred
So I am not able to post a picture of my log but on the 24 hr log 7 of the hours have red X's. The number is actually greater then that number since it was good my out every 10-15 mins yesterday. Currently today it has only gone out 2 times. The tech should be here within the hour but he didn't seem very optimistic.7.6KViews0likes18CommentsRe: Intermittent internet loss Status Code 12.7.1 A transient problem has occurred
Hello I live in mid mo and began experiencing similar issues yesterday. Today alone the internet has stopped over 10 times. Always showing 12.7.1. The weather both here and my gateway location (Nebraska) is crystal clear. I have a tech scheduled for tomorrow but am not very hopeful after reading of others efforts. Hopefully a resolution can be found as this does not seem like an isolated incident.7.6KViews0likes22Comments