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shadowwalker.20
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bill past due
Hi, just got an e-mail that states my bill is past due. It is due on 4/20/25. So how can it be past due? It does show 25.00 past due. But my bill shows 75.92 like always I have 25.00 creidts per month and it shows I used 2 out of 6 and this month using the 3rd. My bill was 100.92 and I mailed in 75.92 for 2/21/25 and that was for taking off the 25.00 creidt. My history shows you used the first 25.00 for the bill of 100.92 on 2/21/25. I don't know if I am miss understanding my payment history. My bill that I just mailed for 4/20/25 just shows I am due for a payment of 75.92. My invoice I got in the mail does not state any late fee. I hope this gets sorted out. If I owe the past due of 25.00 add it to my invoice, I do not believe I do since you used my creidt. So that I can pay it. I don't look at my bill on computer unless there is a problem. Thank You, shadowwalker.2015641Views0likes1CommentRemy my $25.00 discount
Remy, as per our last message. You said to let you know when my last 6 month was applied. My last bill with the promotion has just been paid You said you would apply another 6 months now. I tried to message you and did not hear back. You can message me or reply here. Thank you Shadowwalker.2015Solved278Views0likes4CommentsRe: no bill for last month or for this month yet
GabeU, Yes I know it is my Job to pay my bill. I had Remy looking into this problem. I have not heard back and I just made a payment in mail. So I am going to wait and see until it get closer to the last couple of days before they suspend my account to see if they get it. Just because of all of the people having thier credit card info stolen. I paid once before that way and may have to again. I know I can pay over phone also. But then you have to wait for someone to answer or speaks good enough english. That is why I taged Liz this time. Also I did not even realize I did not get a bill until I got a e-mail from them. I hardly am ever on their web page. Because I have no reason to be on it unless i have a problem. I also messaged the mods to get a reply. Shadowwalker.20156.8KViews0likes2CommentsRe: no bill for last month or for this month yet
This is a new e-mail I got today. As stated you should be getting a payment soon. This is getting old. Never have I been late except, with problem on your end of things. I don't think I should be suspended when the problem is on your end of sending out bills. Mods don't take this as personal I know it is not your doing, It is hughes net itself problem. Just want fixxed. Thank You Shadowwalker6.9KViews0likes4CommentsRe: no bill for last month or for this month yet
We just don't trust the internet to pay online. I know that I can call and give a check # over the phone. But I am paying $5.00 for a monthly bill in mail. I was told by Remy that Hughes had a problem on their end about mailled bills. We have benn getting every other bills on time to mail so that thier not past due. It is Just a Hughes Net problem. Mailing Does suck for what it cost for stamps that keep going up. Not to mention the way the mail is routed. I ordered a package that came to the center that sends the mail to our post office. Next thing I know it went to a place 300 miles away and then back to same center, then our post office. No wonder things cost so much for shipping. Thanks for your input shadowwalker.20157KViews0likes0CommentsRe: no bill for last month or for this month yet
late billing being mailed out to me I paid for 3/21/2024 by credit card. I mailed another bill that you got on 4/05/2024. I just got a bill a couple of days ago for issue date 4/21/2024 and just mailed it the next day or so. So right now I have no idea what I owe or don't owe. I think that when you get payment for the 4/21/2024 date. I should just owe for billing period 5/21/2024. Untill the next billing period of 6/21/2024 It looks like to me that your billing department is a month late at sending bills still. I just got the e-mail to day. Also what about reviewing the installation phone call about rebate and discounts per month. That you asked if I wanted done and I replyed yes. This e-mail makes it sound that I am a deadbeat that don't pay bills on time. It is hard to do If I don't get a bill in mail. As stated before I have never missed a bill on my part since I started back in 2015. Unless I did not get a bill in mail. Thank you, Herbert Cook Valued Customer, We have been unable to collect payment on your account. Please make a payment online now at myhughesnet.com to avoid an interruption of your internet service. Special payment options are available. Call Hughesnet® at 800-858-8140. Thank you for being a valued Hughesnet customer.7KViews0likes8Comments