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About shadowwalker.20
since
01-03-2016
4 weeks ago
shadowwalker.20
Sophomore
13
Posts
5
Kudos
1
Solution
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4 weeks ago
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a month ago
Thank you, gwalk900. I will check that out. update I seen that before but forgot about it. as for changing anything I am not sure of. It is better to ask. Before I messed things up. I should be good to go now. Shadowwalker.2015
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a month ago
I have gen 5 with new modem ht2000. When i go to S.S.C. I see a disconected device (android). I do not own a android device. Everyday it shows it disconnected at 1:32 pm for the next days date. I was wondering if it was part of the hughesnet modem doing some sort of upgrade. If not how would i go about changing my password that came with the modem? I have all my setting set to personal. and I have to put the password in on my devices to use the net. I live in the country and the closes house is about a 1/4 mile away. and I did not give out password to them.
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03-19-2017
07:12 PM
1 Kudo
Mods can disregard. I called and they will be installing on the 29th. Had the offer of free activation and install. Or $20 off per month for 12 months
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03-16-2017
07:42 PM
1 Kudo
I never called. I did put my address in and it say gen 5 is in my area. I find that if you come here, you get a better answer from one of the mods. I was just wondering, it says you must be a new customer to get the savings. Well if you want to get all tech. You are a new customer when you upgrade to gen 5. Because you start a new contract for 2 years.
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03-16-2017
12:13 PM
1 Kudo
I have the ht1100 modem. I see that they have a plan that is 20 mbs which is double the amount i have now. It shows it is cheaper for the first 12 months. and then it goes up to about what i pay now. I would like to have faster internet also.
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03-16-2017
10:58 AM
1 Kudo
I was wondering if I move to gen 5 from gen 4. Do i need an installer come out. Or can I just hook up new modem? Also I see that gen 5 has plans that show for new customers that are cheaper for 12 months. Does that include us that upgrade?
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01-11-2016
08:34 PM
Amanda have you found any thing out yet. I had to download a different antivirus. Because zone alarm expired. I did not want to use computer unprotected.
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01-04-2016
08:44 PM
I tried that and i get a pop-up that says failure every time . I close that and there is no product keys. It does not matter if i use her computer or mine.
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01-03-2016
05:07 AM
This is my grandmothers account and she is paying 2.95 per month for zone alarm for 3 pcs. when I downloaded it into 2 computers. I did not get a key for either. Now hers has expired and mine has 9 days left before it expires. I have uninstalled and reinstalled a few times and every time I do I get a pop-up that says it failed and no product key. I can still download it but no key. It has never asked me to set up account with zone alarm to get the key. I went to zone alarm and set up an account. It shows no prouducts bought in history. We just need to get a key and then we would be good to go. My computer has windows 10 and hers has windows 8.1 if that helps. I also unpluged the router and dish and tried to reinstall it. It did not work.
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