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GabeU
Distinguished Professor IV
Joined 10 years ago
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Re: Out of priority data
If you're not noticing any difference and it's still working fine for you, I wouldn't bother buying the data token. I'd just keep using it like you are. You should only buy a data token if your speed has been affected by being out of data and you need it to be back to normal, but it doesn't sound like this is the case.15Views1like0CommentsRe: Ethernet cable slowing down connection
Just something to keep in mind is that using a VPN with HughesNet can cause noticeable slow downs with the service. I don't know this for a fact, but I believe it's because of the latency being around 600ms or so. I just mean in addition to the typical slowdown that VPN use causes in general. Regarding the upload, unfortunately being above 5Mbps is something they can't guarantee. System load affects it, so it might be around 5Mbps one minute, then drop some the next, then be back up again the next. The speed will vary throughout the day, but will probably be the lowest during prime time in the evenings, when the highest number of subscribers are trying to stream. As for the ethernet issue, I've been following this thread since you started it, and that one's a head scratcher, that's for sure. One thing I'd try is to see if there is an updated driver for your network adapter, though with network adapters being so common and integrated and Windows itself usually providing the driver for them that's unlikely. Still, it might be worth a check. I don't personally have HughesNet anymore, so I'm not familiar with the newer modems, but they still have multiple lan ports on them it might be worth trying the others. And your Cat6 cable should be fine. Cat 6 is pretty much the standard these days.8Views1like0CommentsRe: A Cautionary Tale
Geostationary satellite internet has a latency of 600+ ms. Absolutely nothing can be done about this. The round trip distance of the signal travel is upward of 90,000 miles. Something on your system is burning through data. You need to find out what it is. If you have it connected to a DirecTV receiver, this could very well be the culprit.105Views1like0CommentsRe: Can’t connect to Apple Maps server
First and foremost, don't try to perform a factory reset unless instructed to by a rep or tech, as that can cause far more problems than solutions. When you power cycle the modem, make sure to do it in the right order, as if the cause is a corrupted DNS it could still be held in the network. First, unplug the modem. Then, shut down every device that uses your HughesNet. They have to actually be shut down, as being in standby can still retain DNS info. If you have a satellite TV receiver that is connected to HughesNet, you'll have to unplug it, as when they're off they're actually in standby and still connected. I know that's a pain, but it's the only way. After you're absolutely sure that nothing is still on that uses HughesNet, and after it's been a minute or two since unplugging the HughesNet modem, plug the modem back in. Then wait a few minutes to ensure it's fully back up. Then, if you use a separate router, turn that back on (or plug it back in), and then wait a few minutes again. Then turn your devices back on/plug them in. Again, doing this will ensure that all DNS entries are purged and nothing is retained on the network. All will be fresh, so to speak. Then try the Apple maps again. It's not a guarantee that this will fix the problem, but it's one possible cause that will be eliminated. Hopefully you'll hear from one of the reps tomorrow, as they aren't on during the weekends.123Views1like3CommentsRe: Cost of the home internet boosters
This isn't to dissuade you from getting one of the WiFi signal extenders, but keep in mind that they extend the signal in only one direction, as you basically put it halfway in between the HughesNet modem and where the signal drops out, extending it further in that direction. If you have a single area of your home where the signal drops out the extender may be the answer. But if you're finding it drop out in more than one specific area, you might be better off looking into a buying a router with better WiFi range, as you're not required to use the HT2000W's built in WiFi. You'd basically connect it to the HT2000W and disable the onboard WiFi so that it doesn't interfere with the new router's WiFi. There are decent routers with good WiFi range for under $100 on Amazon.188Views1like1Comment