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GabeU
Distinguished Professor IV
Joined 10 years ago
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Re: Wireless strength
Do you mean you're not able to stream anything from Amazon Prime? If so, are you able to use your internet at all? Can you stream from other places? Can you watch a YouTube video? And when you say "wireless strength", are you referring to WiFi, or do you have a Fusion plan that uses the cell network?7Views1like0CommentsRe: Relentless Spamming
If the emails are always from the same domain, I would try blocking the domain itself. On your email page, click on the gearwheel on the upper right, go to Settings, then Blocked and Allowed Sender. There you can add the domain to block. Make sure to click Save afterward.114Views2likes0CommentsRe: I saw Hughesnet is ending, Starlink suggested. Is this true?
I'd check on Starlink's website. Where I am there's also an $80 Lite plan available, which is still 250Mbps. I looked at them a while ago, but the cost just to try it was hideous, at over $700. I see they've since done away with having to pay for the equipment up front, and it looks like the standard kit doesn't even have monthly a rental charge. The only thing they charge up front now is shipping and tax, though I know they charge the first month when you Activate it, and there may be a one time Activation fee. At least there's a relatively similar cost option to replace it for those who can't get anything else. Something else became available to me, thankfully, as I wouldn't want to have to go with Starlink for personal reasons.83Views1like2CommentsRe: I saw Hughesnet is ending, Starlink suggested. Is this true?
I ended up editing out my reply, as I'm seeing the same thing on multiple sites. I figured it was just an advertising type thing, or maybe people being paid to spread that kind of thing to scoop up new customers, but now I don't know. I may very well be true. Hopefully one of the reps will address this soon.368Views1like5CommentsRe: Reset?
Try power cycling the modem. Unplug it, wait at least a minute, then plug it back in. After it is finished booting and is fully up and ready, see if the problem is resolved. DO NOT reset the modem without explicit instructions to do so by a rep. Doing so can cause more harm than good.106Views0likes0CommentsRe: No Internet
Just in case it might work, have you tried power cycling the modem? If not, unplug the modem, wait a minute, then plug it back in. Then wait a couple of minutes to see if it fixed the problem. When you unplug it, do so at the electrical outlet, not at the back of the modem (if you have it plugged into a power strip you can just shut the strip off instead). Also, while it's unplugged and you're waiting for that minute to pass by, check to make sure the coax cable connector to the back of the modem is at least finger tight. It doesn't need to be tighter than this, but it shouldn't be loose.54Views1like1Comment