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About jrgarrett
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09-19-2017
03:07 AM
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09-07-2017
01:13 PM
2 Kudos
You may close this thread now.. I have a tracking number. Thanks Liz! Jerry
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09-05-2017
03:39 PM
I will need to know when it is coming.. if someone is not out there waiting.. The carriers will drive right by without stopping. Jerry
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09-04-2017
06:35 PM
@GabeU I sent messages to Amanda and Liz... Those are who help me before.. but they never answered me so, I called Customer Support.. Didn't get any help either way... Also! I am still waiting on a return kit.
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09-04-2017
06:26 PM
I tried sending messages to the Official reps.. They never were returned.. I called customer service, My connectivity issues were cause by the dish coming out of the ground. They replaced the radio and modem.. but that only fixed the problem for a short period of time... Shortly after We had lots of rain and tornados And such! well the satellite pole and the concrete fell over...
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09-04-2017
11:12 AM
No one ever got ahold of me! No Return kit sent and my problem was never resolved! Even after 3 dozen calls.. I am not going to hang on to useless equipment. I still have it.., If they want the equipment, They need to send me a return kit with a tracking number immediately! Mine or not, I will not hold on to it forever! .. But my point is! which no one seems to get is... I was ignored! @Liz @Amanda
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09-03-2017
10:53 PM
None of the reps ever got back to me.. Termination was the best option for that reason.. & Telling me the ETF was Justified on the phone.. When I tried to get help from the very Reps whom I used to talk to and they would fix the issue.. But the last time I needed help, I got ignored.. The so-called return boxes never came.. I am about ready dispose the equipment... I am now an Ex-HughesNet customer. Never Again! Jerry
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08-15-2017
01:28 PM
I told them I would return the items.. I could not get the cs rep to understand that if boxes or anything were to ship to me.. I would have to know when they are coming.. Because shippers tend to not be able to find my place very well and I would have to be out there waiting.. Also I do not feel I should be charged because the equipment failures were not my fault.. I tried sending messages to the official reps but so far no one has messaged me back. Jerry
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08-15-2017
11:33 AM
After being a customer Almost 2 years, repeated calls to customer service.. & having to replace faulty equipment like radio and modems and then, Finally.. My satellite fell over in the yard... "Installed by one of your professionals!" I am being charged over 400 dollars. I am done. I once was a loyal customer.
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Early Termination Fee
06-14-2017
08:23 PM
For the last week I have been getting message banners at the top of my Web browsers.. Every other page: You must log in to continue! or Unfortunately, the page that you are looking for no longer exist. The address shown when this occurs is: http://messages.hughesnet.com/billing/sdcc.cfm?SN=
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Performance
06-28-2016
07:28 PM
I hit the Like button, but it wouldn't click.
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06-28-2016
07:12 PM
If you used the product key for the first upgrade.. The Original key is still tied to your current system.. if you were to reactivate windows 7 it could deactivate the key on your current system during a random activation check. say you had w7, then upgraded to 10. then put w7 on another system.. it would deactivate your windows 10 system. .
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