About mamac1234

mamac1234 · ‎03-07-2016

I used up all my data and it doesn't reload for another 2 or 3 days but I was told just within a day or two of install by customer service rep BC I'd been misinformed bout what I was getting n I called in and they switched me to the 15 GB ANYTIME and 50GB BONUS DATA plus was told that I would still have service whenever I ran out of the 15 GB I would still b able to do something with "smart browsing" or something which STILL isn't even activated except underneath the Bonus Gb time; which by the way is right now so please do tell me y the crap I am not able to open anything with n e browser; the pages will not load. I'm using my cell phones data plan to even b on here sending this message/complaint; SEARCHING FOR ANSWERS AND NOW; not to mention I am over on my mthly allowance for data so it's costing me money just to b on here messaging my ISP to ask y I'm not able to even open a page on the web at all? THIS IS ABSOLUTELY FRIGN ABSURD!! They lie to ppl then get them over that trial period and bam...blast us with the only giving us internet access whenever they feel like it; it's bullcrap!!! Could someone please check on y I'm experiencing this and let me know how to fix it; this is so unfair; they shldnt b able to operate if this is their way of treating their paying customers,

mamac1234 · ‎03-04-2016

I've had my system installed exactly 23 days today I have sat and given this much much thought and I feel it's in the best interest of my family and I if I go ahead and cancel my service now (I SEE NOTHING BUT HUGE BILLS AND UNSOLVED ISSUES DOWN THE ROAD). PLEASE CANCEL IMMEDIATELY!

mamac1234 · ‎02-18-2016

It reset; thank goodness; I was freaking out, lol. But I have the HT 1100 modem, so....my biggest concern is y it's taking like literally 5 minutes for a page to load; I'm not trying to download stuff or send n e thing or nothing like that; just trying to basically surf the web. Lastnight I couldn't get into myhughesnet to save my life; it kept having the lil circle spinning like it was gonna do something then eventually after about 3-4 minutes (which can seem like an eternity these day when waiting for a web page to load); I'd get a message saying it couldn't connect because they're wasn't a secure connection to the Internet? However I was able to access other sites (of course they were all loaded at an extremely slow speed tho it seriously reminded me of the old dial up days with aol.

mamac1234 · ‎02-18-2016

Hi I'm a new customer and I read somewhere yesterday that new customers got the 1st month of data as a trial run type thing where it kept resetting each day as though no data had been used so that you could get stuff downloaded/uploaded and get everything adjusted more less. Well, I just had my system installed 1 week ago today and today my meter did not reset and it's showing that I've already used close to 20 % of my data??? Im very confused seeing I've been asleep and nothing/ noones even been on it today. So was I misinformed? Do we not get a grace period? NOT TO MENTION....my connection runs slower than an old aol dial up connection from when they first came out with Internet. VERY DISSATISFIED!!!

mamac1234 · ‎02-16-2016

I'm a new satellite internet HN customer and was wondering if the Smart browser should show as active or inactive underneath my anytime GB allowance; as it shows active under the bonus Gb's. I was promised by a rep to have that added to my plan FOC due to a discrepancy I had (but thought we'd taken care of it but now I'm not so sure)? N e body know?

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Date Last Visited	‎03-08-2017 05:56 AM

About mamac1234

OUT OF DATA BUT Y IS SMART BROWSING NOT KICKING IN...

I WANT TO CANCEL HOW DO I DO SO?

Re: I am a new customer and thought we got a 30 da...

I am a new customer and thought we got a 30 day gr...

shoulf the smart browser be showing as a active or...