About 395almira

Thank you very much for your answer. This really helps to look into it further. ... View more

Hi Erwin   Thank you for posting your concern here, as I am sure it may be helpful to others who might get a call like this (I know I have).   HughesNet utilizes the services of Home Tech Support based out of New York and you will always be transferred by us to them unless you purchase a service plan from them, you will have a direct number to their support line. PC Smart Care is not a service or company we partner with.  ... View more

am having the same problems and getting 0 releavant responses i am in alaska and they keep trying to sell me the wrong retore tokens and ignoring all the back up data i have sent in the 4 complaints i have filed . norton has ponced my computer safe and working properly but since they launched the new satelite my internet has gone from 80 bucks to three hundred+ for checkng e mal and an occasional facebook hour.. no unusual usage on my end and have documented 6 times in 8 days i have some how used a whole days allotment of bandwidth while both computer and router have been shut of power cord removed from router.is getting quite fustrating ... View more

"we've connected an iPad to a HughesNet gen4 system in the lab over wifi and played Netflix HD videos non-stop during work hours until we exceeded our allowance, which took a few days on the 10GB plan. " I tried this -- my iPad used the same amount of data as the laptop. ... View more