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| Date Last Visited |
04-05-2017
04:37 PM
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04-05-2017
02:35 PM
Hi Amanda and Liz and Community, I am happy to report that with the help of corporate we got this issue resolved. I was able to see all past invoices and we straightened out the charges. Thank you so much for pointing me in the right direction! AP
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03-24-2017
07:45 PM
Sorry Amanda. I just got this. The week got away from me. Next week I am available Monday morning but then traveling and not available until Wednesday when I am pretty open. Please PM me back to schedule a time. My phone number is: ---------------.
Thanks,
Lexie
[message edited to remove phone number]
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03-18-2017
03:39 PM
Thanks Liz. Just sent a reply. Sorry for the delay on my end.
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03-17-2017
09:14 AM
Radio Silence for two days. Any other suggestions? 3 PMs to Amanda remain unread. Does someone read her messages when she is out? Do we have a way to say: out of reach, out of office? Did I send it the wrong way? So connected with no information flowing.... Getting frustrated again. AP
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03-15-2017
10:13 AM
Thank you Bird Dog- you lowered my blood pressure on Saturday. I was rude to the Customer Service representative on the phone. I feel bad about that. My only excuse is that my frustration and annoyance was over the top!
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03-15-2017
10:12 AM
Many thanks! AP
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03-15-2017
08:49 AM
Yes I do need to send you a private message. How do I do that?
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03-14-2017
08:24 AM
Hi Amanda, Thank you for checking in. Any news yet?
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03-11-2017
11:45 AM
In January I set up 2 new Hughes net accounts and cancelled two very old accounts. Unfortunately all the account information changed EXCEPT the credit card to charge. All the Since January I have not been able to view my invoices on the old accounts, nor the new accounts. I have received $800 in charges on my credit card which I cannot verify. I have called customer support 5 times, they keep telling me to go to the web site. I cannot see the invoices. I need to see the invoices.
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