About bcnowlin

Major Kudos to felicia as she is the one.  Right now I have service that I have become accustom to from Hughes. Thanks Felicia for working with me and being so nice. Robert   ... View more

Felicia, Thanks to you the installer showed up with new radio installed it and Hughes said I needed a Modem and it was installed.  Too early to tell but seems faster and more responsive.  The speeds are higher but still start and stop.  I let you know Monday whats going on. Appreciate Ya Robert ... View more

Thanks so much for your help.  That is probably the problem.  I hope u read my last chat with a Koan Kelly and what she said to me.  I really appreciate you and the others in the community. Robert ... View more

BTW will they have a modem with them?  And Friday should be clear. Robert ... View more

Thank you so much for the response I had my fingers crossed.  Right now it is raining since this morning and I take my chances gettin on.  Now how do I get personal messages Bobert ... View more

Thanks, I sorta thought that, but I can't wait until 10:45 EST to see it.  Maybe she will contact me tonight before 9 CST Thanks again Robert ... View more

BTW I would not bother anyone if I kew it was my fault.  And I used all my time up by mid month and had to buy $18 in tokens to finish up the month Robert ... View more

Ok i was contacted Monday night at 10:45 was in bed and didn't know it.  Nothing since is this what it is going to be like for a loyal customer.  My problems started all at once.  Every was perfect since that last shutdown a few months ago.  Now it is up and down.  Please let me know something, Somebody Robert in waiting. ... View more

Now I am really frustrated.  I just got a call from Hughes (voicemail) wanting to help.  They wanted me to call the 866 number so I did I have already done all the necessary test and I could not understand him so I would like to have Felicia (Hardy) to help me she had sent message at 10:45 Monday night so I ran several more test on testmy for her to see.  Please get back to me and let's work this thing out.  Let Me know something because I am not callig that help line again. Thanks Robert.   ... View more

Felicia are you back today I hope? Robert   ... View more

Thanks again for the reply.  I tried to send another to answer your question don't know where it went.  Anyway yes thats the puter I used sometimes wired and some wifi.  doesn't seem to matter.  Read my chats annd my post here and you will see.  Right this minute seems ok but it is up and down and mostly down or out.  This has been going on for about 2 months.  before that is it was near perfect after the engineers supposedly did something to it a fewmonths ago.  What really frustrated me was the last chat with Joan Kelly and the way she talked to me.  I know they are taught to watch out for Hughes but that was rediculous.  This is not my first circus and I know what I am doing.  I have tested and tested and tested.  And I have been nice to everyone.  So let me know what is going on.  I honestly donot believe it is on this end based on previous experience. Thanks Robert   ... View more

Thanks for the reply I typed a whole essay and just lost it ... View more

When I  do test the dowload stps a second or 2 every time and one time stopped at 98% for a long time.  Time of day doesn't seem to matter..  had to buy token just to do test. ... View more

All of a sudden 3 good ones we'll see ... View more

Thanks, this is what I have, I thought I was signing in all the time so I added some today Robert https://testmy.net/quickstats/bcnowlin     ... View more

I have said in my post that I have run test for every one I have talked to and chatted with at hughes and so far I have not been helped one of them gave me a couple of tokens and the last one got really rude and that I have no options and she couldn't help and hung up \. I have less than one gig left and have used all my data up on test anfter test for them. Robert ... View more

How much will it cost to upgrade from Gen 4 to Gen 5 Just curious? bcnowlin ... View more