ContributionsMost RecentMost LikesSolutionsRe: slow to no speeds Major Kudos to felicia as she is the one. Right now I have service that I have become accustom to from Hughes. Thanks Felicia for working with me and being so nice. Robert Re: slow to no speeds Felicia, Thanks to you the installer showed up with new radio installed it and Hughes said I needed a Modem and it was installed. Too early to tell but seems faster and more responsive. The speeds are higher but still start and stop. I let you know Monday whats going on. Appreciate Ya Robert Re: slow to no speeds Thanks so much for your help. That is probably the problem. I hope u read my last chat with a Koan Kelly and what she said to me. I really appreciate you and the others in the community. Robert Re: slow to no speeds BTW will they have a modem with them? And Friday should be clear. Robert Re: slow to no speeds Thank you so much for the response I had my fingers crossed. Right now it is raining since this morning and I take my chances gettin on. Now how do I get personal messages Bobert Re: slow to no speeds Thanks, I sorta thought that, but I can't wait until 10:45 EST to see it. Maybe she will contact me tonight before 9 CST Thanks again Robert Re: slow to no speeds BTW I would not bother anyone if I kew it was my fault. And I used all my time up by mid month and had to buy $18 in tokens to finish up the month Robert Re: slow to no speeds Ok i was contacted Monday night at 10:45 was in bed and didn't know it. Nothing since is this what it is going to be like for a loyal customer. My problems started all at once. Every was perfect since that last shutdown a few months ago. Now it is up and down. Please let me know something, Somebody Robert in waiting. Re: slow to no speeds Now I am really frustrated. I just got a call from Hughes (voicemail) wanting to help. They wanted me to call the 866 number so I did I have already done all the necessary test and I could not understand him so I would like to have Felicia (Hardy) to help me she had sent message at 10:45 Monday night so I ran several more test on testmy for her to see. Please get back to me and let's work this thing out. Let Me know something because I am not callig that help line again. Thanks Robert. Re: slow to no speeds Felicia are you back today I hope? Robert