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| Date Last Visited |
06-26-2017
04:59 PM
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06-12-2017
10:56 AM
I tried everything to get my bridge to link. Finally took it over to someone's house with landline internet, hooked it to their network and linked the bridge first time. Brought it back home, hooked it to my Hugh's router and its worked since. Something on my network or hughs internet connection does not allow the link to happen, but once linked it worked fine. Hope this helps.
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04-04-2017
10:22 AM
Thanks for the update. I'm sure it's well known but it was very slow again last night, hoping this can be resolved soon.
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04-03-2017
05:11 PM
Thanks for the quick response I appreciate it, I'll wait for Liz to respond.
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04-03-2017
04:52 PM
Thanks for the information C0RR0SIVE, I just checked and it says I am connected to Echostar 17. I'll run the speed test tonight, but I believe I am supposed to be connected to Echostar 19? As far as LOS I live on top of a hill, and dish is on my roof with the nearest obstruction being .5 miles away. When signing up I signed up for full Gen 5, seems I am on the old Satellite which to my understanding is under heavy load.
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04-03-2017
04:51 PM
Thanks for the information C0RR0SIVE, I just checked and it says I am connected to Echostar 17. I'll run the speed test tonight, but I believe I am supposed to be connected to Echostar 19? As far as LOS I live on top of a hill, and dish is on my roof with the nearest obstruction being .5 miles away. When signing up I signed up for full Gen 5, seems I am on the old Satellite which to my understanding is under heavy load.
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04-03-2017
06:04 AM
Hello, I am a new customer that just got Gen 5 installed yesterday. Last night while my wife and I were using it we noticed things were very slow. Before getting the service I did my research and knew that everyone here uses Testmy so i ran a 12 MB test a few times, and my results were all below 2 Mb, one result going below 1 Mb. While on your forums I came across another person that had bandwidth issues with Gen 5 and it turns out they were pointed at the wrong satellite. Could this be my issue? how could I tell which one I am pointed at? Any help would be great. Sorry for the two post, it was suggested I create my own topic.
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Performance
04-02-2017
10:08 PM
Hello, I Just had the new Gen 5 installed today. But I my speeds tonight have been well below 2 Mbits and once hitting .580 kbs! I did the testmy 12Mb speed test. I am a new customer, is it possible I was pointed at the wrong satelite? how would I tell?
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