I can't access email from my pc (error message) or my Mac mail. Several months ago, I started having problems with sent emails from one of three hughesnet email accounts on my Mac (I haven't used email on the pc for a year). I used Liz's advice to change the outgoing port from 25. The problem seemed to resolve for awhile but then I could only send email out with one of three hughesnet emails, still receiving email for all three accounts. Last week I found the thread that maratsade posted in this thread, but couldn't get anything to work. The Mac server settings stopped saving new inputs and can't verify my account/password. I tried the suggestion from Liz to reset my password, but could not on my primary email account, so I thought it must be the problem. I called hughesnet on saturday and the tech person changed my password, verified I could use Hughesnet webmail, and suggested I try changing my outgoing account name from hughes.net to smtp.hughes.net. This took all accounts offline. I can't email out on any account and now I don't receive email from the account with the new password. He was not able to help me further, and told me I need to contact Apple. When I tried to reset my password again yesterday, I could not. I spoke to a hughesnet tech person tonight, but of course the password change function was working. I asked for help with my Mac mail and he said there was no way he could help because it isn't a hughesnet problem. I told him I also can't access email on my pc laptop, but again, he couldn't help me. Both tech people told me hughesnet had made changes to the email system last fall. I can email out and receive from all three hughesnet webmail accounts. I would gladly call apple for assistance, but I spent 2 1/2 hours with them when I first switched to apple and they couldn't help me. I had already tried Hughesnet two times for help and they couldn't help. The third try with hughesnet I lucked out with a delightful man that had a friend with a Mac and they were able to get me up and running. I also use Protonmail, but could not send email out for a day with them the last week in December.
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