I thought about it a little and we probably won't upgrade for a few reasons. 1.) We're content with Gen4. 10gb/month isn't really enough, but I don't mind a few days of facebook and slow pinterest when we burn through it toward the end of the month. 2.) With that in mind, the customer service rep I spoke to made it sound like we were going to have to pay for installation (something like $99) OR get like $5 off our bill per month, and I believe she said that was temporary only for like 12 months. So basically a lateral upgrade to more or less the same plan was going to cost us more per month. No thanks. That's stupid. 3.) In the coming years our area will be getting DSL access. Frontier keeps saying Soon™. DSL runs along the lines in front of our property, but our power and phone and stuff come from the road about 20 acres behind us and it isn't out there yet. It will be eventually, I mean it's inevitable unless we have the option to trench a line from the road ourselves and connect into one of their existing lines. In other words, I may not want to be locked into a 2 year contract after all. 4.) You mentioned that as time went on the system got bogged down. With people migrating to Gen5 and new customers probably starting on Gen5 by default, Gen4 will probably unclog a little and return to satisfactory service. Overall we're perfectly happy with Gen4. Upgrading sounds nice, and an extra 10 GB/Month sounds nice, but unless I can get some very clear answers to my questions (the CS rep was kind of vague and I am not good with accents) we've decided it's a flat out "no" for us.
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