ContributionsMost RecentMost LikesSolutionsRe: Usage meter javascript error Upgrading to Gen5 is not the problem. The problem lies with Hughes as when the "NEW" status meter was upgraded ,the statusmeter will crash when you have a power loss and computer on. This problem has and will always be there until Hughes writes a new code that is not prone to crashing! Re: HughesNet Usage Meter 6.7.0.0 Just a bit of information,the meter is susceptibleto power fail when computer is running. My son has a UPS set up for his computer,:https://www.amazon.com/gp/product/B009TZTGWK/ref=oh_aui_detailpage_o08_s00?ie=UTF8&psc=1This would help when power is erratic and will maintain power voltages. Re: HughesNet Usage Meter 6.7.0.0 Deleted the config file finally, took awhile to find it. Then went to program downloaded file and clicked on the main download file and finally the icon started to work without redownloading the whole program. Thanks. one final question why did the "old" version work just fine with the power crashing the computer and would come back up with the Status Meter intact and working?? New one crashes at the slightes hicup and hear we go again?? Re: HughesNet Usage Meter 6.7.0.0 Went to Roaming file would not allow me to delete. All that shows is the icon on the desktop? So am at a stand still as wires shorted out again , app error again! So where do we go from here?? Re: HughesNet Usage Meter 6.7.0.0 Here we go AGAIN ! Yesterday we had a power loss on and off . The hughes meter CRASHED AGAIN withall the script error messages .Now it had been running just fine after jumping throught the hoops with all the delete and re-install. Now it seems obvious that the program is unstable to power surges as will cash it to crash , so the question is now that i am trying to tell Hughes "THEY" need to research why the update Status meter crashes with power fluctuation . Re: HughesNet Usage Meter 6.7.0.0Many thanks ,found the apps file listing the Hughes Net Usage Meter ,deleted it. Deleted all other files and re downloaded it and now works as advertised ! Thx again!Re: Usage meter javascript errorDownloaded today ,it crashed so deleted both old and "new" Hughes please FIX it!Re: Usage meter javascript error Meter working now ,Thank you for the fix. Was working fine until a lightning storm rolled through and power kept going on and off, so now when weather gets bad i shut the computer down! RG Re: Usage meter javascript error Your fix worked for me! Thanks for the information , Need to look at community first before calling tech support! RG Re: can't connect to gmail or att email accounts Went to Gmail and disabled imap they say you cannot use both at the same time. Back to Outlook and ran repair,NO ERRORS this time Started to receive emails so Hughes must have done something. You can have an Higher Tech call me and i can tell him what my settings are in Account mode. My brain is fried trying every combination,Your regular tech was no help other than confuse me being 70 yrs old. If Hughes fixed the problem working with Gmail Thanks.