ContributionsMost RecentMost LikesSolutionsRe: email Last night somewhere around 8 to 10 PM the email became fully operational.... Although, this was the longest email outage I've ever experienced.... Perhaps due to the new Jupiter satellite...just a wild guess... Rule of thumb...If your internet or email goes down for no apparent reason, don't mess with your sytem....just wait because 99% it's them not you... Re: email I've been on Hughes Sat for 13 years.... Anytime the "Zimbra" login shows instead of the HughesNet email login, it's them. This has proven 100%....has never been an issue on my equipment when the Zimbra login shows up... And the other key indicator: Dozens of tech support emails about email down....(as Homer Simpson would say: D'oh..!!) You'll also notice the Zimbra will also fail to log-in... In any case, it can be minutes to hours.....the Jupiter satellite may pose new issues (the learning curve)..I hope not. Agree...a notice from Hughes would be appropriate....if possible.. Re: email I lost mine too.... This has happened many times in the past.... This is a server issue.... You just have to wait for them to fix it... Re: Cancelling service State law gives you a few days...depends on the state...