I have a similar issue. Canceled service and they charged me not only the 100 dollar cancelation fee but also the month for which we didnt even use. Now they won't let me remove my credit card so I have to cancel that card because Hughesnet is known as a fraudulent company and will charge your card for unauthorized charges. I have filed a Federal Trade Comission complaint as well and I recomend everone due so. It only takes 5 minutes and unlike Hughesnet with our service with Excede we can actually access the web pages. With Hughes it would clock in on thier speedtest meter that we had service but it would always time out and never work. Hughes net is absolutle the worst company I have ever dealt with. I am not even certain why or how they can still be in business.
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