ChrisVZ
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Joined 8 years ago
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Re: Horrible Upload Speed, Week 3
MarkJFine wrote: Then what's the point of just complaining on a site designed for user support? Just venting because you can? Yep. When my connection is so poor I cannot use it as I wish, I will vent.What better place than where others are experiencing the same issues?9.1KViews0likes4CommentsRe: Does Hughes Sell Browsing Data ?
Lori wrote: Good Afternoon, Hughes does not rent, sell, or share your Personal Information, including your browsing history, with third parties. You can view our full privacy policy here (http://legal.hughesnet.com/SubscriberPolicies.cfm). Thank you, Lori Take note, the above statement states that they do not sell information, but does not state that they will not do so in the future. Reading through the link also turns up some interesting statements that I have highlighted below.. "Hughes is committed to protecting the privacy of its subscribers. This Privacy Policy governs only Hughes’ treatment of information about subscribers to Hughes’ HughesNet service. By applying for or continuing to use the Service, you agree to the terms of this Policy, as modified from time to time. This Privacy Policy does not apply to any goods or services controlled by third parties, even if those third parties are partners of Hughes." "Hughes reserves the right, in its sole discretion, to modify the terms of this Privacy Policy at any time. In the event of any material changes to the Privacy Policy, Hughes will provide notice over the Service that the Privacy Policy is being modified, and invite you to review the modified Privacy Policy at this Website. Your continued use of the Service after such notice constitutes your acceptance of the changes. You should visit this page to review the current Privacy Policy on a regular basis. The date of the last update will be posted at the end of this Privacy Policy for your convenience." Additional Information Disclosures Hughes may also use or disclose information about you, including your Personal Information, under the following circumstances: – To enforce our Subscriber Agreement, Terms of Service, and/or other legal agreements; – To outsource any of the tasks referenced in this Privacy Policy (e.g., billing, responding to inquiries); – In response to a subpoena, court order, or other legal process; – To establish or exercise our legal rights or defend against legal claims; – To credit reporting agencies for reporting purposes or to obtain credit review services;* – To a company controlled by, or under common control with, Hughes for any purpose permitted by this Privacy Policy; – When Hughes believes such use or disclosure is (1) necessary in order to investigate, prevent, or take action regarding suspected illegal activities, fraud, or situations involving potential threats to the physical safety of any person, or (2) required by law; – In the future, we may sell some or all of our assets or reorganize our corporate structure. In such transactions, customer information generally is one of the transferred business assets. In the event of a sale or reorganization of our assets, including our database, customer information may be transferred.4.4KViews0likes0CommentsRe: I've called to cancel twice...
Really want the service canceled? Send a certified letter stating your wish to cancel (or if your state laws allow, record your telephone conversation that includes your request to cancel)and then contact your financial institution to block all future charges.You may still be on the hook for cancellation charges if you are still under contract, but you will have full control over any money that is payed out. Nothing makes a company more willing to talk than not having access to your money.3.6KViews0likes0CommentsRe: Horrible Upload Speed, Week 3
Because, as theFIRST sentence in my FIRST post states, I am not looking for support. I am limping through the last few days untilI no longer require Hughes' services.I have no desire to be told that it is the weather, or that I need to pay a technician to re-align my dish.9.2KViews0likes6CommentsHorrible Upload Speed, Week 3
Not looking for tech support, just an informational post. I've seen tons of posts lately about poor performance of the network. You are not alone. For 3 weeks now I have also been having issues. It started with a complete outage of service with an error stating that there was no upload link. When service was restored, I was getting latency that spiked into the 7+ second range, and numerous speed tests from 3rd party sites showed that I was getting an upload speed of 0.1mbps. Finally got around to running Hughes' test today and while the numbers were better, still far from where they should be. Test #1 - 29.782 Down, 0.291 Up Test #2 - 29.706 Down, 0.379 Up Test #3 - 30.019 Down, 0.47s Up Downloadspeeds were well above the package I have, but uploads would start fine then hang at 60-80% (on a 1MB file). I believe these hang-ups are responsible for my extremely high latency, and most likely others as well.9.5KViews0likes21CommentsRe: Where to discuss misrepresentation of service
Ehr meh gawd, no! Notteh ban! Seriously, why would they block using 3 b's in a row?I'm not aware of any nefarious purpose that it could be used for other than filling a screen with spam, which I was obviously not doing. I was giving an honest answer to a question. If doing so is a bannable offense, feel free to do it, or report it.6.5KViews2likes0CommentsRe: What games do you find playable on Hughesnet?
Anything that requires any kind of reaction time is not gonna be an enjoyable experience. Lowest latency I have ever seenwas around .6 seconds.For any FPS that is an eternity, and you're dead before you even realize you are being attacked. During peak hours, I regularly see latency of anywhere from 1.2 sec to 6.6 seconds, which is completely unplayable. On days you can manage to get a good connection,it can be passible for MMO's, as long as you don't intend to group or raid. More than 3 or 4 people in a group causes tons of lag.24KViews0likes0Comments