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About 0rangeGal
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12-17-2018
06:02 PM
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07-14-2017
01:01 PM
2 Kudos
What is the mailing address for payments? (We use our bank's BIll Pay system for paying most bills and so we'd like to add HughesNet to that list.) I did find this address -- is it still good? Hughes Network Systems P.O. Box 96874 Chicago, IL 60693-6874 (We don't give out our bank routing/account numbers for auto payments. Nor do we like to use a credit card for automatic [or one-time, for that matter] payments--especially since my credit cards have been used fraudulently 4x in the last 2 months! {I'm tired of getting new credit card numbers and having to update my various online accounts.}) All right, looking forward to replies; thanks!
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07-14-2017
12:36 PM
If I may, I'd like to ask for help about email. I posted a seperate topic, but it hasn't been replied to yet. So maybe someone here can take a look. Thanks! It's here: https://community.hughesnet.com/t5/Tech-Support/Help-with-how-email-Hughes-email-looks-works/m-p/79540
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07-07-2017
09:57 PM
We're connected via ethernet cable directly to the HughesNet modem/gateway. As I said, I was just confused about how my desktop icon (see my earlier jpg) worked. But apparently, as the Hughes tech said to us, the ethernet cable will get the internet transmission from whatever modem it's connect to; and it (the ethernet cable) will ignore any ISP usernames/passwords that may be attached to it. In any case, we're online and that's what we were after. If we run into problems in a few months (after our other ISP runs out) we'll figure it out then. Thanks!
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07-07-2017
09:28 PM
We only have 1 option - the ethernet connection option (we don't connect online via wifi, just via ethernet cable). Anyway, since we're online now, we'll just wait and see what happens after the other ISP expires. Thanks!
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07-07-2017
08:51 PM
Sorry for the delay--been busy with medical & repair appts. Anyway, our PCs worked fine, albiet slow, before Hughes. We had a tech over and he said that we were on Hughes and that all was fine. He said that whatever modem the ethernet is plugged in to is where the internet is coming from; and since ours is plugged into the Hughes modem, then we're fine. I was confused because I thought that the network icon on my desktop (the one that you can enable/disable to go on/off line) was actually configured with our former ISP's username/password. And also because I haven't cancelled our other ISP yet, I thought that we were actully connecting online via that former ISP. But the Hughes tech said no; the ethernet would ignore any usernames/passwords and just connect via whatever was active in modem. Anyway, when our other ISP runs out in a few months, we'll know for sure if we've actually been online via Hughes or via them. Until then, I won't worry about. Thanks for your reply and info!
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06-30-2017
12:25 AM
Well, as the Subject line indicates, I am not able to get online! I am told by HughesNet that all one needs to do is open up a browser window, type in any website, (ebay, for example) and presto, you can see & use ebay. That is not true for us...after we type in, for example: www.ebay.com (in the URL line, of course), all of our browsers (IE, FF, Chrome) pop up an error page saying: 'No Internet Connection'. Oh, our 2 PC's are connected to the Hughes modem/router combo equipment (HT200W) via Ethernet cables.) Normally, to set up a new Internet connection (via Windows), one goes to Control Panel/Network & Sharing Center/Setup New Connection or Network/Connect to the Internet/ and so on and so forth. The final page that comes up is the one where you input your username & password provided to you by your ISP. I was not given a username/password. I read somewhere online that one has to use the Setup CD to setup your PC to connect to the Hughes Satellite Internet. I was not given a CD. I am currently online via my other ISP. I haven't cancelled that ISP because I wanted to be sure that HughesNet worked and that we liked it. Anyway, if anyone can tell me how to configure my Windows 7 & 8 PCs so that we can get online, we would be very appreciative. Thank you!
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