Hi Liz, My return box finally arrived today thanks to you and your help.My husband is up on the roof right now taking the parts off so I can get this to UPS. My concern is there is a letter in the box and it says this equiptment needs returned within 21 days of the end of my service to Hughes net. That is Thursday which is in 3 days. When I cancelled they told me 45 days which is 8/13/2017. It is clearly not my fault this equiptment is not back already as you had to process this to even get me a kit. I am concerned they are going to try and charge me $300 now. I am taking this equiptment to the UPS store down the road tomorrow. So hopefully it will be back and processed very soon.
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