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About tim1966
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11-12-2021
12:13 PM
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11-12-2021
08:52 AM
Is there anyway to be able to access my email without going through a long process. I would like to put a shortcut on my desktop. Thanks
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Data Management
08-18-2020
08:33 PM
That will work, have the tech call me for directions, cell service does not come in out here. @Remy wrote: Tim, I was able to go ahead and get the dispatch set up for you! The earliest date we had was Thursday, Aug 20, 2020 between 08:00 AM-11:00 AM. If that doesn't work for you, the technician will call before coming out and you can reschedule! Thanks, Remy
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08-18-2020
04:31 PM
Okay, I will be off of the air, I am starting to get error messages again anyway. 12.1.12 -- A transmit problem has occurred
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08-18-2020
04:25 PM
I can do that now or first thing in the morning, whatever works for you.
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08-18-2020
04:04 PM
Remy, When you say unplug the equipment do you want me to just kill the power to it or unplug all the cables from the modem. Thanks Tim
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08-18-2020
09:38 AM
I have been watching my signal strength and it has been varying wildly. From 71 down to 31, currently at 59, the weather is clear here. I am going to take the modem into the shower with me and wash off all of those dusty electrons, that must be the problem.
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08-18-2020
09:20 AM
You are correct I am along Hwy 25, out in the boondocks. It went from bad to worse yesterday afternoon, (Monday), the modem went totally down, which is why I could not respond to the posts. The signal strength dropped to 31 and I got the following state codes: 11.2.5 a problem receiving data has occurred 11.3.1 12.7.1 a transmit problem has occurred 12.1.9 a transmit problem has occurred Now this morning, (Tuesday), the system is normal again and I have a signal of 71 Thanks for all the input.
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08-17-2020
04:15 PM
Maratsade, I followed that link you sent but I did know I was on beam 70. What I would like to know is if I should still be on that beam, someone earlier had mentioned beam 54. Thank-you Tim
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08-17-2020
03:02 PM
Anyone have a good detailed beam map for central California so I can see if I should still be on beam 70? Thanks Tim
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08-17-2020
09:33 AM
I am about 25 miles Northeast of King City. I don't know what is going on but all the web pages I try to go to seem to take forever to load, some only load halfway. When I say slow I mean I can click on a website and leave the room for a couple of minutes and when I come back it still might be trying to load. I had an old computer so I thought that might be the problem, I went out a got a new computer and router and still the same results.
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08-16-2020
04:30 PM
Thanks for the feedback Mark, I will see what the admin folks think about it tomorrow. Tim
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08-16-2020
01:21 PM
Just wondering what my signal strength should be. I have a signal strength of 61 right now and when the system was installed it was 94. I am curious because my connection seems real slow and it takes forever for any webpages to load. The zip code here is 93930, the satellite info is: Satellite NameEchoStar-19-NAD Gateway ID10 Beam ID70 Outroute ID 1 Thanks Tim
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Performance
01-29-2018
08:45 PM
2 Kudos
The person who got me going was my awesome local installer!! This guy did a great job on the initial installation and has had to come back out a couple more times but not due to anything he did. After spending a lot of wasted time with tech support Hughes finally sent out the tech that installed the system and he has got me up and running again. The first time on a transmit problem and this time with the very slow speed issue. This man has gone above and beyond the call of duty and gave me his contact info so I could contact him with any questions or issues. THANK-YOU DAN!!.
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01-24-2018
10:24 AM
This is ridiculous!! I am on beam 54, anyone else having this kind of trouble. I talked to support yesterday and the guy told me to use the Hughes Net speed test, what a joke! That said I was getting around 30 Mbps download and every other speed test I used said that I was getting less than 2 Mbps download. This morning I can't even squeeze 1 Mbps download. Even this page took several minutes to load up. Time for a class ****** ***suit?
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01-21-2018
09:01 AM
lake_woman........It is not a matter of a better deal, I just want a satellite internet provider that can provide fairly consistent download speeds. I am not talking about speeds dropping down to 20 Mbps or 18 or 15 or even 12 Mbps, but I have been getting 1 and 2 Mbps download. I changed to Hughes from Excede where I was probably getting between 10 and 12 Mbps download but it was always consistent and I don't think that I ever had to call customer support to report a problem. Also when I first went with Hughes for the first few months I was always getting error codes; transmit problems etc. Anyway my experience with Hughes is unsatisfactory and I have been waiting for the service to improve but it seems for my location it is getting worse. If you are having great service with Hughes great!
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01-19-2018
01:47 PM
1 Kudo
Just one more test for you Hughes! I am calling to cancel my contract and see what kind of B.S. your support people tell me. With Excede I got around 12 Mbps download but at least it was fairly consistent, I will take that any day over this!!
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01-19-2018
09:00 AM
1 Kudo
Another test I ran, at least I am out of the Kbps range at a whopping 2 Mbps! Anybody have one of those old dial up modems laying around, that might be a quicker way to get online.
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01-18-2018
07:55 PM
1 Kudo
This Hughes Gen 5 really sucks!! I can't get over all the ads on TV with them claiming 25 Mbs download, HA, HA, in their dreams. This service has sucked ever since I have had it! I am doing a download speed test as I am writing this, I started the test about 10 minutes ago and still have not downloaded 25 MB. Hey Hughes let me out of my contract so I can go back to Viasat/Excede. Here are the results from the second test.https://testmy.net/db/CMfbYxXsa
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Performance
11-16-2017
12:46 PM
1 Kudo
I am so sorry I switched to Hughes, the service is inconsistent and unreliable!! Wildblue/Excede is much better with more consistent performance. http://testmy.net/quickstats/tim1966
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10-27-2017
03:40 PM
Another test a few hours later and it is still slow. I regret leaving Excede/Wildblue, I have had other issues with Hughes as well.
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10-27-2017
09:58 AM
My internet speeds seem to be getting slower all the time, this is the latest test: This is the average of several tests I have run, anybody else experiencing slow speeds?
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Performance
07-23-2017
08:00 PM
1 Kudo
Ever since I upgraded to Gen 5 I have had problems with the connection; either very slow speeds or unable to connect to the internet at all. I have talked with customer support several times and have had a service technician come out as well. The last time the tech was out he replaced ALL of the equipment on my end, still no change. The problem was referred to the engineers and all they said was that, "The engineers investigated the account and concluded that the site is running fine." NOT!! The errors I get are: 12.7.1 A transmit problem has occurred 12.7.2 A transmit problem has occurred 12.1.12 A transmit problem has occurred 12.1.9 A transmit problem has occurred 23.1.1 TCP acceleration is down I hope that someone at Hughes can figure this out or I need to go back to Excede, I never had a problem with them, I just changed to Hughes because of all the hype about the new Gen 5 speed. It turns out that the Gen 5 is slower for me because it is very seldom 100% operational. This problem is intermittant, I can tell when it is having a transmit problem because the internet connection is real slow.
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Performance
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