Same thing here in Texas. When I first got the Gen5 a few months ago, i was constantly getting better than advertised. Lately, the past few months, I think a tin can and string would be faster.I ran hughes speed test and got 44mbs down, 2.x gb up. Heck, I tether my phone and get better perfromance. I also have to VPN for work, and we all kow that doing this cuts your speed in half. When I have Skype meeting I have to tether to my phone for wifi so that I can even talk. Been too busy to hassle with support, but after today, I don't have an option.
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