Tech support told me that some computers are not wired for Gen5. Well got a message on phone that they were sending a new modem. I received it and same thing happens Hug5 comes in on wifi as a guest and will not open with password and ssid. It appears that Hughsnet is trying to make Gen5 look good, so good that I did away with my fronier that had a startup speed of 1 1/2mb. I have to admit that Hughsnet is giving me better startup speed but my phone is horrible. So my cell phone works whereas before no service. This has been a headache that I did not need.
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