- Hughesnet Community
- :
- About gt86
Hughesnet Community
About gt86
Freshman
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
10
Posts
1
Kudos
0
Solutions
Contact Me
| Online Status |
Offline
|
| Date Last Visited |
02-16-2020
07:52 PM
|
12-28-2017
08:47 PM
Not true before I moved where I am now the requires me to have satelitte internet as I'm in the middle of no where I had Road Runner Lighting Internet at 100 Mbps quaranteed and could have had 300 Mpbs if I wanted to pay for it.
... View more
12-28-2017
08:44 PM
Do not switch to Excede you will regret it I switched from Excede to Hughes. The speeds are allot slower on Excede the customer serive is 1000 times worse and they rip you off. You can't even see your bill until after it's paid and they require you to have auto withdrawl where as with hughes you see your bill before its due not after its paid like Excede and you don't have to have auto withdrawl if you don't want it to pay your bill you can pay a extra $5 a month like me and get a actual paper bill that is due 30 days later.
... View more
10-15-2017
07:14 PM
1 Kudo
Well I just called them and told them what I was told in August when I called the sales Rep. They have switched me to invoice billing and cancel auto payment I will just pay a extra $5 a month which I am more than willing to pay instead of being auto charged and possibly at some point getting hit with NSF fees. The bill I get on the 25th of October will be due on Nov. 25th just like a cable or electric bill.
... View more
10-15-2017
06:39 PM
This is not what I was told when I talked to the person on the phone before switching from Exede. I clearly asked the lady on the phone will I be able to see my actual bill before it is due and will I be able to pay my bill with my credit card/ debit card with out auto payment so I can make sure I have enough money in the bank before the charge is done she clearly told me yes Hughes never requires auto payment and I would have a clear bill before it is due and not just a couple days before it is due. For example today I go to my billing page and it says my bill is 42.99 (pending charges) So I pay it but I bet you in 10 days when my monthly cycle is up they will charge me even more money via auto payment and I have no clue or way of seeing what that amount will be.
... View more
10-15-2017
12:48 PM
I would like to know how I can see my bill and how much I have to pay before it is due and stop auto payments. I specificly asked the huges net person on the phone before I signed up do I have to pay with auto payment and I was told no I don't have to do auto payment and I would get a bill showing what I owe and when it is due before hand. These are the two reasons why I left Exede Internet because I never knew what I was going to be charged until it was charged and they forced me to do auto payments. Again Hughes net told me that they don't do this and that is why I switched, but I am being automaticly charged and I am not able to see my full bill ahead of time. All I see is pending charges and that has been totally different from what I was actually charged when the auto payment is done. So please how can I switch to invoice billing and pay my bill myself with out auto payments.
... View more
- Hughesnet Community
- :
- About gt86
