Forum Discussion
Autopayment and not seeing bill before it is due
I would like to know how I can see my bill and how much I have to pay before it is due and stop auto payments. I specificly asked the huges net person on the phone before I signed up do I have to pay...
As far as I know, when one signs up they are automatically put on automatic billing utilizing the form of payment that was used to initially sign up. I do understand that you were told differently by the sales rep.
As stated by maratsade, the reps will be the ones to handle this, and they may very well be able to switch you to invoice billing. They are on M-F from approximately 8AM to 5PM EST.
Well I just called them and told them what I was told in August when I called the sales Rep. They have switched me to invoice billing and cancel auto payment I will just pay a extra $5 a month which I am more than willing to pay instead of being auto charged and possibly at some point getting hit with NSF fees. The bill I get on the 25th of October will be due on Nov. 25th just like a cable or electric bill.
Glad you got it sorted out. We didn't suggest calling as often times people have better results dealing with the corporate reps in here than the customer support reps on the phone. But, with that said, again, I'm glad you got it sorted out and you are now on invoice billing. :)
Invoice billing here, too. I like being able to control when I pay. Plus, if there is ever a discrepancy, I can deal with it before submitting my payment. I haven't had one in the nearly thirteen years of having Hughesnet, but still, just in case.
