Good Luck to you. I have had similar problems with HughesNet. I kept my cool and they finally sent a repairman to see me. He came and he checked out my system. He found that the problem was with the Company. They had to reregister me in their system. A few days after the srviceman left, It stopped working again. I did what the serviceman did and reboot the systgem. It came back on and worked again. These people gave me a lot of trouble and I lost $450.00 dealing with them about 6 years ago. However, in rural Mississippi, there is no one else that can make any system work. I had to use them. I am a certified Technician of which I owned my own service Business. It is evident that the internet is very flawed and no one can do anything about in anywhere. I have tried several Companies and none of them can make the internet work very well. So, we now live in a third world country. It is just the way it is. They cannot do any better so they lie like the Democratic Hillary and her friends. I am 70 and I have never seen our Country having so many problems that can't be resolved. DETAILS OF GETTING MY INTERNET REPAIRED. The secret to finding out what is going on is to "NEVER LET THEM SEE YOU LOSE YOU COOL". IF THEY DO, THEY PUT WHAT THEY WANT TO ON YOUR REPORT. AFTER I ASSERTIVELY TOLD THE ACCOUNT MANAGER THAT I WANTED TO CANCEL MY CONTRACT UNLESS THEY COULD REPAIR MY INTERNET. HE SAID THAT I HAVE A CONTRACT. I KEPT CALM AND I ASKED HIM IF HE KNEW WHAT A CONTRACT IS. I SAID THAT A CONTRACT MEANS THAT TWO PARTIES HAVE TO KEEP UP THEIR END OF THE CONTRACT. YOUR COMPANY HAS BROKEN THE CONTRACT AND I WILL TELL MY CREDIT CARD COMPANY AND I WILL HAVE MY LEGAL REPRESENTATIVE TO WRITE YOUR COMPANY AND EXPLAIN WHAT A CONTRACT IS. AFTER I KEPT CALM THE WHOLE TIME, THE REP THAT I WAS TALKING TO SAID, "YOU ARE DIFFERENT". I HAVE THROW A LOT AT YOU AND YOU STAYED CALM. I TOLD HIM THAT I HAVE DIED TWICE AND THE OTHER SIDE WITH JESUS IS MUCH BETTER AND I DO NOT CARE WHAT YOU THINK OR ANYONE ELSE THINKS. THEN, THE DOCTORS BROUGHT ME BACK. THERE IS PEACE ON THE OTHER SIDE. JUST BE READY. DIE AND YOU WILL GET ANOTHER PERSPECTIVE AFTER THE DOCTOR HAS BROUGHT YOU BACK. THEN I TOLD HIM THAT HE CAN HAVE MY INTERNET REPAIRED OR I WILL TURN IT OVER TO MY LEGAL REPRESENTATIVE. HE SENT ME A TECH.
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How do I get someone to troubleshoot my Hughnesnet Internet? It is going on the 4th day and I cannot get anyone to get my Internet working. I have had it for 2 months and it does not work at all. The first level of Service Support is all that I can contact. The next line of Tech help will not contact me even though I have tried to contact them every day since my service stopped. I tried to delete my credit card information but it will not let me delete it or change it unless I put in a good number. So, does anyone know how to get these people to service their equipment. And one more thing, If it is cloudy or raining, I cannot get any use out of my Hughesnet Internet. I live in Mississippi, USA and we have more rain than anyone in the Country. So, I guess that is one detail that they failed to let me know about. Keith davidk147
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