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Re: Any known issue for Northern California today - 66K downloads under FAP
Liz wrote: The thing with reduced speeds under the Fair Access Policy is that reduced speeds will be under 1Mbps, we don't have a range more specific than that. It's just generally less than 1 Mbps, and just like for a subscriber with monthly data left, speeds can vary by several Mbps due to all kinds of factors. -Liz Understood but that is a shame. This is the slowest I have ever experienced since being with Hughes starting back in early 2000s... getting any run with one device connected and wifi turned off and getting a 63k test is worse than 2g one can get on an old cell device. So in a matter of a day it went from the normal 500k to 800K under FAP with wifi left on to 63k with one device connected and wifi off so non of my home is now served other than 1 computer and can't even get emails now, or sporatically. My email all day as been timing out several times. Not a happy customer but what can I do. Tokens are not an option as even when I am not under FAP I have seldom achieved the speeds advertised or even a small subset of those speeds. May be time to go back to cell unfortunately as under 100k just does not cut it. Thanks for your time. Thomas7.2KViews1like0CommentsRe: Any known issue for Northern California today - 66K downloads under FAP
I will also add I can barely get on this site and trying to run tests at testmy site stalls every other run so sometimes it starts a test and stalls... I have to start all over... and then still see very slow speeds.. slow speeds sub 100K and at best in mid 100s. Something seems very off even under FAP which I am very familiar with. Always in it but normally I still get 500K or above... sub 100k something is off here in my opinion even with 1 device connected. Thanks TJ8.6KViews0likes2CommentsRe: Any known issue for Northern California today - 66K downloads under FAP
Liz Can you let me know if 87k... with only 1 computer connected to the Hughesnet Router and both 2.4 and 5Ghz turned off on the Hughes modem so only 1 device is connected... is a good speed and what I should be getting under FAP. Right now I have this setup above and gett under 100K. Please let me know. https://testmy.net/quickstats/macsociety That 87k was just run at 12:45 PST. Regards TJ8.6KViews0likes4CommentsRe: Any known issue for Northern California today - 66K downloads under FAP
Dead again... argh. Two days in a row. Early this AM we were fine then boom... sub 100K downloads. Hughesnet, please assist. What seems to be going on with my connection. In FAP, this AM had a normal download of 800K... then whack, down to 200s.. then double whack... 98K. Please inform and thanks in advance. Thomas8.7KViews0likes7CommentsRe: Any known issue for Northern California today - 66K downloads under FAP
Funny, after all day being a lame duck and less than 100k runs.. I just had a 700k download run... I will take it if she stays steady captain! Will see. Must admit 62k has been the lowest I have seen mine go for a bit since I 1st started with Gen 5 before coming from Gen 4. I always get slow speeds still but if they can be at least 500s to 900k range I can get by for work. These less than 100k is brutal I must admit and of course it comes when I have deadlines to meet. Murphy's Law. TJ8.8KViews0likes1CommentRe: Any known issue for Northern California today - 66K downloads under FAP
GabeU wrote: macsociety Your Gateway is in Amarillo, TX. Cool to know. Does this stay constant or changes? Pretty sure I have had to see that before but I forget things from yesterday so don't recall last time I saw this info. lol. So guessing you need to see what gateway you are at and where you are to confirm weather in both places is good. If you see a storm in Amarillo... then expect turbulence. TJ8.7KViews0likes3CommentsRe: Any known issue for Northern California today - 66K downloads under FAP
maratsade wrote: Hey macsociety, it's good to see you here, though I'm sorry you're experiencing such low speeds. From the info you provided, I can't figure out where your gateway would be located. I get the gateway location from the "IP Gateway Association State" line in the System Status page of the SCC. I was thinking maybe there was an issue at the gateway (which is in another state), such as weather or something with the gateway itself. I hope a rep can check for you. Is this what you are looking for? TJ IP Gateway Association State Associated (Data IPGW - AMA19HNSIGW0205Adv)8.7KViews1like6CommentsRe: Any known issue for Northern California today - 66K downloads under FAP
maratsade wrote: Where is your gateway? Howdy maratsade, been a while since I been here... hope you been good. To answer your question... here is my info. Satellite NameEchoStar-17-NADGateway ID3Beam ID19Outroute ID18 thx TJ8.8KViews0likes8Comments