About Danny89

I can't give a real solid policy answer, but im near certain that Hughes will send out a technician and do any repairs or replacements of the equipment for free, and I believe that will include the satellite dish itself. You need the dish for the system to work afterall! But in regards to the cost of getting a pole mount, I had a mounted pole when I had DirecTV in 2011, and it was I think 75$ extra. So I think that'd work to get you back up and running and allow you to keep service during the roof repairs! But I don't know if they'd come and put it back on the roof without a fee though, but if it they did, it likely wouldn't be too much. I hope things go well repairing from the tornado! ... View more

Thank you very much! :D Ive noticed an uptick tonight in speeds, and during my game download, it peaked at 1.7Mbps, so thats a happy improvement! Are there any good programs for PC to hunt down and see what devices on the network, AND what amount they are downloading/how fast? Im curious though, can anyone explain, or give me a link to the information, on what the Beams are and how they work? Does it mean there are more people in my direct area using Gen5, or does it mean state, entire region, or what?  Hope it goes well decongesting it! :D ... View more

Well this is kind of embarassing. I set Steam to show things in bits per second as opposed to bytes, and my download is holding strongly at 1Mbps, which is what Hughes promises for speeds while on throttle. With the TestMys oover the night, my average has been .77mbps. So I guess im just feeling the crunch, and obviously im not very familiar in using the kbps/mbps set up for speed I was having far greater speeds up until the end of last year, but I'll presume theres more users in my area or on the beam, however that works! But man those were some good times. Before the topic is closed, I welcome any tips on how to get as much speed as I can though! ... View more

Eh, count your blessings, I was on DIAL UP until I got HughesNet. Lately ive been in rough shape for speeds, dont know whats wrong But before that, it was amazing. I was able to download stuff even on throttle near 1mbps, and watch fairly high quality video Even with these horrifically slow speeds, its better than dial up. If youre on Hughes youre probably a rural person, and its the best we'll get except for if Elon Musk really gets that SpaceX stuff going Anyway my advice, just watch stuff at lower quality. 480p is standard television quality, and I can stream that on Youtube right now without problem. In fact, I sign into my buddy's Amazon Prime to watch movies, and I can watch on their good quality with a little bit of buffering(like 10 second every 5 minutes) and my download speed is currently 26k on Steam for a game download. Ive also never seen a website failed to connect message. Im thinking you should probably reboot your modem, and call techsupport again. Could be your dish or modem is messed up bad and needs to both be replaced or reaimed ... View more

The interesting thing about the Web Acceleration being down the past two days is that it was going from about 6PM to 9PM. Yesterday, 8/17, though, it was giving me issues until about 11PM. No issues since though. I always thought Web Acceleration was something at HughesNet and had nothing to do with my programming or equipment, so thats worrisome. Ive got an original, I presume, Gateway from August 2017 about when Gen5 was released, before then I had DishNet's Gen 4 or whatever they called it. I also have my modem plugged in at all times. I may unplug it and let it rest some later tonight to see if that offers any improvement My 25MB speed tests, three since 11:30PM, are showing total download speeds of 53kB/s to 118kB/s, last test being 118. I'll do the 3MB tests until I get back to full condition. None of the tests timed out, thankfully! Up until a few months ago, I was still having download speeds of over 1MBps, or at least in the high triple digit kB/s, even during Throttle. Ive done a little searching on my Wifi enabled devices. My Dish Hopper has no downloaded VoD or streaming anything that I know of, so its not like its taking up bandwidth, nor is my PlayStation 4 or Nintendo Switch on and downloading. So theres no leak or bandwidth hog to my knowledge. The Router is reporting nothing strange connected to the network either. I do have a WiFi printer though, is it possible it could be doing anything? ... View more

Interesting! I wonder if they are doing some kind of maintence or having problems(weather doesn't seem bad there though) since I have been having bad Web Acceleration Down problems the past two days. That wouldn't explain the degredation of speed since I first got Gen5, but that might explain the recently extremely slow speeds, and maybe more people in my area have gotten online. I dunno if its real or just whatever its called when you see something that you have, but ive seen more DishNet and HughesNet dishes around Once I seem to be more stablized on the Web Acceleration front, I'll really get those tests going! I managed to do one tonight through through a direct connection to the modem with Wi-Fi deactivated, and got 383kbps(48kB/s) for the 25MB download on TestMy Is it possible that there is a "progressive" throttle, or heavy users get throttled harder? I've wondered that as my upload speed is great ... View more

I got ALB after J2 on mine ... View more

How do I find out where my gateway is? But I'll just use the Dallas server Oh, and im noticing that in the evening theres a LOT of Web Acceleration being down. Seems to start around 6PM and ends by 8 or 9.  ... View more

I'll begin the tests soon! Gonna have to get the long cord or set up an older computer though. Should I have it use the default testing center? Im in North Carolina, and it's using a server in Dallas No, everything shows up as green checks, except of course, for it being State Code 24.1.1 I finished a 25MB speed test, but using Wi-Fi, and my download speed was 241 kbps. My upload speed isn't affected that I've noticed, its 1.7Mbps.  EDIT: I also should note that I get data back in 4 Days 14 hours, but I have these slower speeds even when im on full data, compared to what I used to have ... View more