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Can't these programmers fix a simple problem when the error page shows exactly where the error is?   It has been over a week since I reported the loss of the hourly usage data and nothing has been done.   The following information is meant for the website developer for debugging purposes. Error Occurred While Processing Request Web service operation GetUsageHourly with parameters {LoginTokenUUID={{LoginTokenUUID, 6991F589-47FF-7982-E053-AA7412ACC782}},StartDate={{StartDate, 04/11/2018}},eSAN={{eSAN, 65E446D70A2A360FE15D683A8412DA3D}},OID={{OID, }},EndDate={{EndDate, {ts '2018-04-12 00:00:00'}}}} cannot be found.     The error occurred in E:/websites/CustomerCare/customercare_v1.422/customercare/actUsage.cfm: line 52 50 : </cfif> 51 : 52 : <cfset qryRespMessage = SESSION.wsCMC.GetUsageHourly(LoginTokenUUID=ARGUMENTS.LoginTokenUUID,eSAN=strEncrptedSAN,StartDate=ARGUMENTS.StartDate,EndDate=dtEndDate,OID="")> 53 : 54 : <cfreturn qryRespMessage> Resources: Check the ColdFusion documentation to verify that you are using the correct syntax. Search the Knowledge Base to find a solution to your problem. Browser   Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36 Remote Address   172.18.116.60 Referrer   http://customercare.myhughesnet.com/frmUsage.cfm Date/Time   11-Apr-18 09:12 AM Stack Trace at cfactUsage2ecfm1809091916$funcGETUSAGEHOURLY.runFunction(E:/websites/CustomerCare/customercare_v1.422/customercare/actUsage.cfm:52) at cfactUsage2ecfm1809091916.runPage(E:/websites/CustomerCare/customercare_v1.422/customercare/actUsage.cfm:59)  coldfusion.xml.rpc.ServiceProxy$ServiceMethodNotFoundException: Web service operation GetUsageHourly with parameters {LoginTokenUUID={{LoginTokenUUID, 6991F589-47FF-7982-E053-AA7412ACC782}},StartDate={{StartDate, 04/11/2018}},eSAN={{eSAN, 65E446D70A2A360FE15D683A8412DA3D}},OID={{OID, }},EndDate={{EndDate, {ts '2018-04-12 00:00:00'}}}} cannot be found. at coldfusion.xml.rpc.ServiceProxy.invoke(ServiceProxy.java:270) at coldfusion.runtime.CfJspPage._invoke(CfJspPage.java:2424) at cfactUsage2ecfm1809091916$funcGETUSAGEHOURLY.runFunction(E:\websites\CustomerCare\customercare_v1.422\customercare\actUsage.cfm:52) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:487) at coldfusion.filter.SilentFilter.invoke(SilentFilter.java:47) at coldfusion.runtime.UDFMethod$ReturnTypeFilter.invoke(UDFMethod.java:420) at coldfusion.runtime.UDFMethod$ArgumentCollectionFilter.invoke(UDFMethod.java:383) at coldfusion.filter.FunctionAccessFilter.invoke(FunctionAccessFilter.java:95) at coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:334) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:533) at coldfusion.runtime.CfJspPage._invokeUDF(CfJspPage.java:2810) at cfactUsage2ecfm1809091916.runPage(E:\websites\CustomerCare\customercare_v1.422\customercare\actUsage.cfm:59) at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:246) at coldfusion.tagext.lang.IncludeTag.handlePageInvoke(IncludeTag.java:736) at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:572) at coldfusion.filter.CfincludeFilter.invoke(CfincludeFilter.java:65) at coldfusion.filter.IpFilter.invoke(IpFilter.java:45) at coldfusion.filter.ApplicationFilter.invoke(ApplicationFilter.java:487) at coldfusion.filter.RequestMonitorFilter.invoke(RequestMonitorFilter.java:42) at coldfusion.filter.MonitoringFilter.invoke(MonitoringFilter.java:40) at coldfusion.filter.PathFilter.invoke(PathFilter.java:142) at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:94) at coldfusion.filter.BrowserDebugFilter.invoke(BrowserDebugFilter.java:78) at coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilter.java:28) at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38) at coldfusion.filter.NoCacheFilter.invoke(NoCacheFilter.java:58) at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38) at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22) at coldfusion.filter.CachingFilter.invoke(CachingFilter.java:62) at coldfusion.filter.RequestThrottleFilter.invoke(RequestThrottleFilter.java:151) at coldfusion.CfmServlet.service(CfmServlet.java:219) at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:89) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at coldfusion.monitor.event.MonitoringServletFilter.doFilter(MonitoringServletFilter.java:42) at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:450) at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:197) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:625) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) ... 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