Did as suggested. Result is 3.1. Still downloading from this morning (6.4GB). Still have to wait another 3 hrs, since download is only 53% completed. My computer, router, dish postion and wire connections are not the issued - Hughes Service is the problem, so why bother posting to tech, which will offer suggestions like "make sure the router is not blocked" (it is next to computer) or "maybe the router is getting hot" (it's in the open and it is 60 degrees F in here) - all things that your overseas tech support has suggested in the past. If you don't have a good answer just give me sweet words - NOT
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