Right now their 'Hold Time' and their internet speed sucks. I have been on hold waiting to talk to someone for 36 minutes. My internet speed has got gradually worse over the last few weeks and I am a fairly new customer. Today it was 0.24 mbps. I don't expect 20 mbps ALL the time as I know speeds vary. Last night I had to walk away from Netflix as it kept buffering. I can't watch a You Tube video without it constantly stopping..... so I am not happy right now.
... View more