About JustTheTruth

If the System light is off then no connection with NOC and it doesn't matter if WIFI works or not   I had a similar issue not more than a few hours ago ... lnb/transmitter crapped out (easy to troubleshoot and fix) [Power light], [LAN light], and no [System], [Receive], or [Transmit] (no WIFI because disabled).   Accessed modem via WIFI and Ethernet and saw that signal would periodically spike and crap out to low level signal (replaced lnb/transmitter and works like a champ) so if the WIFI isn't working then that points to a modem issue more than likely.   Of course, unless you standing right there to troubleshoot system then your sort of arm-chair quarterbacking the problem. ... View more

Really, no ethernet port.  Even my little netbook I use for DSC alarm installations has an ethernet port.   Well, call and wait on an HughesNet service tech (might be waiting a while) and most of those guys only carry a smartphone which means if you disable the modem's WIFI or its broken then they become pretty much useless unless they just replace it like most do.  By default, the 2.4GHz and 5.0GHz are on so I'm guessing a WIFI issue.   I had my service tech locked out today (lnb/transmitter crapped out in less than 45 days) and I had to set his smartphone up for him to access my non-HughesNet WIFI network so he could finish the install.   My advice, run to Wal-Mart and get a USB to Ethernet adapter so you can physically get into the modem's interface via ethernet.  The adapter is only $9.99   If you can connect via ethernet and everything works as it should then its just a WIFI issue ... and they either need to replace the modem or you can buy a nice TP-Link Wireless Access Point and use it instead (that's what I use and it works great ... I don't trust HughesNet equipment ... made in China and in less the 45 days I've already had equipment failure and WIFI is always to first to go, at least that been my experience with DSL modems in the past)! ... View more