About jaschuff32

I saw that our data usage was high...so I was checking account settings.  And Video Saver was "OFF".     I would never turn Video Saver "OFF."  I called HughesNet and they told me that if my Netflix settings are wrong it can automatically turn off my Video Saver feature.  WHATTTT???     So what I select as my HughesNet account settings can be changed by another service provider/app?  Why would anyone wanna do that?  Doesn't make any sense....AT ALL!!!     Anyone else have this problem? ... View more

We first had Gen5 installed in Aug, and everything was great for the first month.  Great speeds, both for browsing and streaming Netflix.  We were very happy!   Then our speeds started to decrease, especially in the evenings.  I've called so many times, that I'm sick of calling.  Streaming never works anymore, and even simple browsing, IF it works, is like dial-up speeds of the 90's.  We run home businesses and we depend on our online presence.   I just ran a HughesNet speed test and it came back at .27   And one other interesting thing...a few weeks ago it showed that we used 10+ GB in one day.  10Gb???  And I can't get some simple web pages to load?  Something is NOT right with our system.  Even if I watched throttled Netflix all day it wouldn't use 10GB of data.   PLEASE..anyone out there who can help??? HUGHESNET are you there? ... View more