mongomay
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Joined 8 years ago
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Re: Gen 5 Problems!
Hello community, been having speed issues with Hughes net for last six months, tech support said issue was in having Gen4 system and upgrade to Gen5, which became worse. Kept telling them thy have a bandwidth issue and no one wants to listen, they just go through their troubleshooting chart to make you feel like they are doing something to solve your problem. It appears from this community posting that it is readily apparent that Echo17 which my summary details does not have the bandwidth. My "case" is supposed to be escalated to engineering to "fix", to make me feel better. I really hate being treated like an ignorant carbon-based life form from this company and personnel... The marketing folks are what the French would say are pigs being fed jam at the trough while the rest of the farm starves... Sad to find in the community posting that what I have been experiencing (slow speeds) for the last six months with this service is still going on...what is that smell??? case# 10810794115KViews2likes1Comment