About JeffG

  Gabe, You are correct, Direct TV is eating my data! There are too many ways to list but series recordings is one that will automatically download from PPV in HD if you don't have the defaults set correctly, that is if set for ALL Series Episodes on a Premium Channel it will jump to PPV for duplicate and/or reruns. It took a bit to figure this out as after my data is used up the D-TV cannot recored these shows "Due to Slow Internet Speeds" but as long as you have data they will record. Anyway, thanks for the tip. Jeff G PS: Still dealing with speed issues, Tech Support is slow but they are working on it for me.  ... View more

Hi Liz, I'm chiming in again as I see Chris describing almost exactly my issue, that is my speeds remain the same whether I have data or not and mostly below 1Mbps. I get reloaded in two days and will be doing some speed tests per Gabe's testing protocols and posting results. I still have an outstanding case number (109296662) as I'm told Engineering is still working on my two month old issue. Below is a link to my test results from the Hughes site which I downloaded to an Excel Workbook and added notes.  JeffG https://www.dropbox.com/s/gneyyd7erl00677/JeffG%20Speedtest%20Record.xlsx?dl=0   ... View more

Thanks Gabe, Will do, I'll post results next week when I get more data on my plan.   As for the data saver, I eat data so fast (Ave. 1-2GB/Day-Up to 13 GB/Day) I keep that on as much as possible but will try anything at this point.I disconnected everything except my Windows 10 PC and Direct TV for now to moniter data useage on the TV box. JeffG ... View more

Gabe, I too am experincing the exact (almost) same issue as Chris15 only mine is going on nearly 2 months now. As a new subcriber (Nov. 2017) I'm trying to figure out why I'm paying for a service that I'm not receiving. I will start doing some testing and logging the results per your instruction, however, I find that out of 5 speed test sites I have used (including Hughes) getting similar results, testmy.net seems to almost always have significanty higher download speed results but I still am still unable to stream video. I have had a handfull of days (5 or 6)  where I had decent speeds and was able to stream OK.(?) JeffG   ... View more