I'm having identical experience to macsociety. Live in Northern California. Closer to Reno than Sacramento, but still in California. Internet speeds are consistently deplorable. Nowhere near the 25 MBPS advertised and no real explanation. Tired of being asked to delete my cache and try a new browser. It's pretty obvious from the community postings that no one gets the high speed advertised promised at enrollment. I've asked at least 2 or 3 times to get a technician here to check the satellite position, but not one following through. I guess I'm just supposed to get fatigued and continue paying the fees but no one helping to resolve this chronic issue for us. Sad.
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