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About MartinB
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| Date Last Visited |
01-23-2018
04:36 PM
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12-27-2017
07:49 PM
1 Kudo
yes, it does suck. The company has a virtual monopoly in many areas in this country, so they do what they want with no accountability to anyone.
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12-27-2017
05:22 PM
Really? When?
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12-26-2017
09:48 PM
2 Kudos
I signed up for Hughesnet internet $79.99 a month plan. When I did, the salesman tried to sell me service insurence and phone service, but I declined, telling him I only wanted the 79.99 plan. When I got my fist bill, (after I paid for the equipment) it was 124.69. After spending 25 minutes on the phone to try to get it straightened out, they finally deducted the extra charges off my bill. The following month there was an additional $250 on the bill, suposedly for an early cancelation fee for the phone service I never ordered. I spent another 40 minutes on the phone today trying to get that straightened out, only to come home and find the charge still on my bill. Customer support sucks. I was constantly put on hold, and they resoved nothing. Probably the next step should be legal council.
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