ContributionsMost RecentMost LikesSolutionsRe: Plagued With Problems -- Just Ordered Viasat To Complement Hughesnet (Am I Nuts?) That's a good idea! Thanks -- may consider it. We have bears too. The guy is supposed to come out on Sunday to set the pole. EXCITING TIMES. Re: Plagued With Problems -- Just Ordered Viasat To Complement Hughesnet (Am I Nuts?) gokartergo24interesting! Installer called me. Said he will have to drive 3.5 hours 1 way to get there. He said he would do it though unless "his truck had issues, and it has had issues before but he hopes it won't this time". He said he is leaving at 6am to get there are 930 am. He said he would bring pole equipment. Asked about the ground, I said it was soft and that Viasat guy installed a pole last weekend. DATE SET FOR SEPT 9th 9am - 11am. Will follow up as to what went down. So nuts to drive 3.5 hours.... any other state than california and you are 2-3 states away at that point. Re: Plagued With Problems -- Just Ordered Viasat To Complement Hughesnet (Am I Nuts?)Note: If hughesnet starts working next weekend I will officially have 3 internets at one house. I may be the only person in this country with 3 internets.Re: Plagued With Problems -- Just Ordered Viasat To Complement Hughesnet (Am I Nuts?)Thanks Brooke. Whatever you did worked. Multiple people in Boise, ID just reached out to me to assign to a different installer to come out. I gave them my very specific directions and asked them to come not this weekend but the next weekend. They said they would call around to figure out who can do it and give me a call back to let me know.Re: Plagued With Problems -- Just Ordered Viasat To Complement Hughesnet (Am I Nuts?)When I return next Monday it wil be 10pm and I am only staying for 2 hours to clean up for some guests I have staying. It will be another 2-3 weeks before I am even available on a Saturday for another tech to come out with 0% assurance they will actually make it out lol.Re: Plagued With Problems -- Just Ordered Viasat To Complement Hughesnet (Am I Nuts?)The installer did not show up (no shocker there). HughesNet Internet worked Infrequently last weekend at the cabin. More often than not, it was not working. Also, I physically looked at the grounding location in the photo above last weekend and did not see a grounding wire that was shown as pictures, additionally I did not see any wires heading that direction from the direction. Maybe I missed it. I will check again next Monday when I make the trek back up.Re: Plagued With Problems -- Just Ordered Viasat To Complement Hughesnet (Am I Nuts?) Update: Writing this at 4:23pm PST. Hughesnet and Viatsat appointments were both from 8am - 11am. Viasat has showed, Hughesnet has not. Viasat guy showedup on time at 10am. He laughed at the Hughesnet installation and said it appeared unsafe since it wasn't grounded, said the work was shoddy. I have no clue if it is or isn't since I am not a professional. Next, he proceeded to check the various ways he could mount the dish. He settled on the pole mount and thought it would be ideal for my case. He proceeded to dig a hole, fill it with concrete, and set the pole/dish. He then grounded the dish to my electrical panel and then ran the wire through the floor to the modem. I am writing this email via the Viasat connection. Working great so far. Hughesnet is still MIA/noshow for today. See attached photo of the pole mount (in foreground) and the hughesnet install off the deck (background). Shoutout to the Viasat guy for making the 3 hour one way drive out to my place. Hopefully Hughesnet guy still shows/calls today... it's getting late but I haven't lost hope. Will make the 3 hour drive back to LA myself tomorrow afternoon. Pic: Re: Plagued With Problems -- Just Ordered Viasat To Complement Hughesnet (Am I Nuts?) Update: PT Satellites has confirmed that the usual Hughesnet technician will be the one driving the 4 hours 1 way tomorrow to repoint the dish. This is great news considering this is the guy that usually follows through. Re: Plagued With Problems -- Just Ordered Viasat To Complement Hughesnet (Am I Nuts?)Update: HughesNet has not reached out to me regarding my appointment on Saturday other than automated text message confirmations (which occurred before as well when they never showed). I plan to call PT satellites tomorrow to specifically get their acknowledgment that someone is actually going to make the 4 hour one day drive from their area to my place on Saturday. Will reply back with the results.Re: Plagued With Problems -- Just Ordered Viasat To Complement Hughesnet (Am I Nuts?)Yes, the HughesNet tech is scheduled to come out on Saturday. Hopefully he actually shows. The Viasat installer is also coming on Saturday for a battle of the dishes. The Viasat tech actually reached out on email last week and stated he would be the one coming up and acknowledged my specific directions. I was quite blown way by that after the HughesNet ordeals.