Had Gen5 plan 20/50 installed 2/28/18. Had gen4 10/10 before. Was told $349.xx to buy equipment and free install. I have been charged $449.xx and plan still shows gen4 10//10. Have talked to 4 people over 4 days including a supervisor who have all said they would correct it. Only change has been the charge to $439.xx Not to mention the lousy upload speed( 0.11) but I guess thats a tech section problem
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