About Unhappy2

Unhappy2 · ‎02-23-2018

That is a good idea. Thanks. I will contact them today.

Unhappy2 · ‎02-23-2018

Hi, I am in your same boat. I only had this service for less than 30 days. I returned my equipment and when I called to make sure they recieved it, the nice lady Hannah said oh you have a credit on your account, then put me on hold for 20 minutes and then said Oh don't do anything with your card on file as we will process the refund. The next day I logged onto my bank account to only find a $400 charge from HughesNet. Very upset about this. So watch your back maybe take off Auto pay and your credit card on file so they can't auto charge your account. I am trying to find help with getting my $400 back.

Unhappy2 · ‎02-23-2018

Great thanks for that.

Unhappy2 · ‎02-22-2018

Hi, I have posted here before regarding not being able to work from home due to the latency problem and logging into work thru a remote connection VPN. I only had Hughesnet for less than 30 days and now being charged a $400 early termination fee. I have gotten a reply from Amanda in the past who was very nice to offer to help with this fee. I am wondering if Amanda could please send me a private message so we can talk again. Thanks Robin

Unhappy2 · ‎01-23-2018

So I guess I am not sure what to do from here. I can't work now from home and I am being charged a $400 ETF. I need out of this contract, and feel I should not have to pay that hugh fee. This service is not working for me. Can you advise on what to do from here.

Unhappy2 · ‎01-23-2018

Hi, I would like someone to review my call when I signed up for HughesNet. I told the person that I would be working from home and never once was I asked how I would be signing in. As now I learn that HughesNet has a known problem with Latency when someone uses a Remote VPN connection. If I were told up front about this issue I would not have signed up. I feel that if there is a known problem with this service you should be told up front and not after you sign up and it does not work. If I can't work, I can't pay my bills. Now I am being charged the $400 ETF and feel I have only had this service for 30 days I should not have to pay as this service is not working for me.

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Date Last Visited	‎02-28-2018 10:58 AM

About Unhappy2

Re: WHOM do we contact to cancel our contracts?

Re: WHOM do we contact to cancel our contracts?

Re: Work from home and latency problem with VPN

Work from home and latency problem with VPN

Re: Latency problem when I sign into my work thru ...

Latency problem when I sign into my work thru a VP...