infinitytec
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Joined 7 years ago
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Re: Have to move dish on roof.
I should have made more clear that it can be done by the user, but I agree that most people should not attempt it. In my case, we were without connection. I really couldn't mess it up anymore, and the dish had already been moved, by someone else. We were already in a gray area with the terms. It would have been a week or so before an installer came out to fix it, and even then it should have only been a temporary fix. I figured I might as well try, and it worked, so good for me. And yes, as it is in a gray area, you really should think it over before doing any repairs yourself. In my case, I was attempting (and ultimately succeeded) to restore the system to normal function. This I believe falls under right to repair but not all will. As I stated previously, we were prepared to pay any maintenance fees that would have come from a botched repair.11KViews0likes0CommentsRe: Have to move dish on roof.
However, I would plead right to repair, although we are leasing the equipment. We were prepared to pay the service fee to get back online if I couldn't get it, but considering we had some problems communicating with the service people (one I think never got back to us) and I got it to work, it saved some money. It's also a temporary solution for us, as we will be switching to a more permanent one soon. It would definitely be dumb for some people to attempt it; I almost couldn't figure it out, but hey, I know how now. Kind of fun to set up communication with a satellite.11KViews0likes1CommentRe: Frequent drops
Amanda It doesn't seem to be happening as much now. It seems to have stabilized quite a bit. As for websites, I can find no rhyme or reason to them. Any sites loading at the time of the drop will display the error. The devices I have been monitoring for it are a Windows 10 Pro desktop (self-built) and my Galaxy S8.8.6KViews0likes3Comments