Here’s an update on Prime Video streaming performance with VDS OFF. 2/23/2023 – 8:00pm – 1 hour show. 20+ seconds initial load time, then video became very pixelated for roughly 5 minutes. At this point the video buffered for 20+ seconds. After approx. 30 minutes intentionally paused the video briefly. It then took 15+ seconds to load and became very pixelated for about 5 minutes. The video then pixelated slightly on and off for the remaining 20 minutes. 2/24/2023 - 8:00pm – 1 hour show. 15+ seconds initial load time. The video noticeably pixelated 4 separate times spread out over the entire show, each time for approx. 4-5 minutes. 2/26/2023 - 7:30pm – 1hr 50min movie. 30+ seconds initial load time. The video buffered 9 separate times spread out over the entire movie, each time for approx. 15-20 seconds, including immediately after an intentional pause. Regarding the visit of a technician, I never received a call ahead of time to confirm the visit and a technician never arrived. That said, there was heavy rain and high winds at times this morning so I would understand if they chose not to visit, especially if it was a long drive. But if that was the case I wish they would have contacted me at some point.
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