I have been having the same issue for months. According to the company that installed the system, Hughes net is aware of this and has no fix in sight. Apparantly they are offering some discounts. When i talked to support they acted like they didn't know anything about it and tried to make me feel like I was imagining the slowness. I can perform the same task with hughes net (and get nowhere) and switch over to my phone hot spot and get great speed with no performance issue. that is pretty telling. the speed test I have always used is showing a .3 download speed instead of 3.0 that I used to get using the same speed test. The speed test Hughes has you use doesn't show the slowness. no idea what it is testing.
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Hughes Net. lets get real! you all know the speed is a known issue since September 2017. And from what I understand there is no fix in sight. we are all getting ripped off paying for speed we can't have while hughes net jerks us all around as if they didnt know. even my local satellite provider knows about this!!. @Pete_Vit wrote: Liz I opened a new thread about sudden decrease in gen 5 speed, I've contacted tech support over the phone and did all you've suggested, still getting terrible speeds. I've not see any updates to my post about the same issues, I've tried 3 different devices, different types of connections, and no change, but tech support sez I'm getting good speed from Sat to Modem, I'm nto seeing it, can you assist??
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