japabozaji
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Joined 9 years ago
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Re: I was told before I signed up for this service that I could "move" my service from one location to another.
I spoke to several people from Hughes, at different times. I was assured that I could move my service back and forth form Michigan to Florida and back. Even the technician at the first install showed me how easy it is to hook up the equipment. I feel very deceived and cheated. I thought this was going to be the best solution to my internet, but alas... If you could please help to resolve this issue? For now, what would be best might be to have a modem in Michigan and Florida, paying for both modem rentals, if the modem I have cannot be configured for both.8.8KViews0likes0CommentsRe: I was told before I signed up for this service that I could "move" my service from one location to another.
I did research and talked with people from Hughes. I was told I could move my service. I had a dish installed at the other address pointed and ready to go. The technician explained how easy it would be to hook it up each time. Now , just can't understand how I could have been so deceived...8.8KViews0likes0CommentsMisled by the same sales rep?
When I signed up for this internet service, it was represented as a service I could move seasonally. I have never been so disappointed about a service in my life. What was represented to me was not the truth. Amanda said she would review my sales call to validate the misrepresentation of the sale. And still has not followed through on this. I cannot do anything with this service that I was promised, let alone "move" it seasonally. I think I might have had the same sales rep that has mislead many other customers. Like this one: 1022922322.2KViews0likes2CommentsI was told before I signed up for this service that I could "move" my service from one location to another.
I was told before I signed up for this service that I could "move" my service from one location to another as many times as I wanted for any length of time. I regularly move back and forth from Michigan to Florida and was told that I could take my modem and hook it up at either location whenever I wanted to "move" my service, temporarily. Now, when I called last night, I was told that I could not do this. This is the MAIN reason I signed up for this service. Otherwise, why would I sign up for a service that is unreliable, slow, and basically crappy? If I cannot do this, I will be filing suit to get out of this contract as it is a breach of contract, and I will NEVER go with this company again.8.9KViews0likes10Comments