We started our account with Hughsnet in October 2017. I have had nothing but horrible service. Every time I called I was told we used too much data. We needed to up our plan. We continued to increase our plan till we were on the highest plan available and we still could not use any of our streaming devices!! Not once was a technician sent to my home! All we kept being told was our plan was insufficient! We have now went to a new internet provider and our internet works like a charm! No delays, and all of our streaming devices are working perfectly! We do not have the hughsnet modem even connected to the home anymore! It's sitting in the spare room. But imagine my surprise when it's showing connected on my account and now my billing is questionable when I shouldn't even be paying for hughsnet anymore to begin with! However, I can not afford the 400 contract break fee to cancel with hughsnet. Bottom line... Internet service was completely atrocious. No technician ever sent to the property. Always told when I called to increase my data which means pay more money. Now using a different internet service with absolutely not problems whatsoever, but I can't get out of paying hughsnet. I am paying for a service through hughsnet that I am no longer using at all!! Biggest rip off!!
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