I am with you also, been complaining to them about the service here as well along with GB being taken as soon as upgraded, there is no way I used almost 3 GB in an hour and 2300 was in 15 min, they gave it back in tokens, I also had not been notified that what you do not use you loose until today when I called to find out where they went i had a little more than 14,000 left and they took them and reset me to 20,000. I use more than ten so upgraded to the next highest after shutting down everything that can use it, tv, tv satilite, phones, computer off when not in use, and still use GB even when no one is home. There answer is alway we will give you so many tokens, and you are not at full speed like you are supposed to be with tokens many complaints about that as well, tech was at my home and said it was not my devices and to call Hughsnet back with same result as any other time I called it's my devices.
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