Hello there. My name is Matt. We just started with HughesNet here in Iowa just a few days ago because my mom/Roxanne wanted Dish TV. We asked what internet they used, so they said Hughesnet. We knew nothing about them so said yes. Granted, the guy who installed the Hughesnet dish was pretty grumpy and kinda rude...but I just let it go. But reading up on it, it seems in reading it's all of these horror stories and have yet to find a positive review from anyone on here, and it freaks me out about this service. Pretty much every topic on here or every review i find on google is a negative aka 1 star review. So after reading all of this...you'll understand my fear. And the guy who installed it didn't give us much info. I had to call and from what I understand, if you go over the usage your internet will get slow aka 1.5 mbps, is that correct? Forgive me for my dumb questions, but as a new customer I must ask. At 1.5 mbps...would I still be able to watch videos on youtube if I put them on 240 or 360p? I do stuff on youtube and I had wanted to stream on youtube (it's where I talk in front of camera in front of my subs) or talk with my friend on skype but have a bad feeling I now won't be able to do that with this. If something goes wrong with the internet, how much does it cost to get it fixed? Again...sorry if I sound paranoid and sketchy...but when you read enough horror stories and have yet to read a positive experience that anyone has had...it's understandable for me to be a bit scared, so to speak.
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