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brandx75

About brandx75

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Date Last Visited
‎05-13-2018 12:34 AM

Re: Double Billed

by in myAccount and Billing
‎05-12-2018 10:27 PM
‎05-12-2018 10:27 PM
Huge hassle as no one I talked to on the phone had any access to that information. I never received any emails the money had been refunded. I spent so much time on this. Why was this information not recorded in my account? That would have made it much easier to explain. I would like to have the installation charge refunded to my account. ... View more

Double Billed

by in myAccount and Billing
‎04-30-2018 03:11 PM
‎04-30-2018 03:11 PM
I ordered my Hughes Net back in March and my debit card was charged for installation and the first month of service.  The service was installed last week and they just charged me AGAIN for almost the same amount.     They have no record of the first charge and I had to fax them bank statements.  Anyone else had this happend and what was the resolution?  They had NO permission to charge my card the second time.   ... View more