About HughesScam

None of that happened. Nice try though. Didn't buy it for a second and then you said "WE.." lol have fun @C0RR0SIVE  ... View more

Haha funny, @GabeU ok so you reply to every complaint but don't work for Hughesnet? So you're just a happy customer online regularly supporting Hughesnet for free? LOL Funny stuff. So, someone that ADMITS working for Hughesnet, please send me a recording of my sales call, a contract they claimed I signed digitally, verbally or otherwise. Literally, 10 different answers repeating themselves and still, I retain there was no mention of ANY contract anywhere. Fabricating excuses and scenarios isn't going to work with me. I'm not the only one with this complaint either- which is why they probably need a few fake community accounts appearing neutral but defending Amanda and Hughesnet at every turn- literally every complaint you three are defending horrible customer service as if being treated badly is deserving of any customer. More fraudulent behavior here, but that seems to be the norm over there at Hughesnet, but hey at least you guys can speak (or write rather) English. Charging me $466.69 to date for a service that never worked and that I've tried to cancel numerous times is abusive, fraudulent and flat out wrong. If it was happening to you, you'd try to call, email, comment, and file complaint.. that's all I'm doing here. But in doing so, now I'm being asked to pay more ($285 more) to get out of a 24-month contract that is news to me after 7 months of NON-SERVICE.. but I guess someones gotta pay for fake "happy customers" on the community forum. It won't be me though.. ... View more

Ahh so you work for Hughesnet too? Send me that script it will get added to the file. I'd like to read the script that was read to me, that I "agreed to" according to you and the other characters in here.  ... View more

Nothing was ever signed, no agreement made. The installation didn't have anything stating I would be entering into a contract. He also said I would have 30 days to cancel without fees and that I would need to return the modem. We had a verbal conversation about this. Nothing else. Customer service said they had a signature. Supervisor said they didn't. You're saying a contract was signed digitally. Sales department said I agreed by giving them my cc number and accepting the installation. Still not one mention to me that there was a contract I was entering. AT&T lets you know there's a 2-year commitment- don't try to cover this obvious scam. Do you work for Hughesnet @C0RR0SIVE and @BirdDog? If so, you'll be added to a long list of customer service agents who have provided yet another excuse for mistreating their customers and lying about a fictional contract. If they provided a service that actually worked they wouldn't need to have people like you birddogging for them and claiming that a contract is intact... And btw claiming an actual IT person needs education on IT is pretty hilarious. Attacking the person that has the complaint doesn't make your point more valid. They shouldn't be claiming 2 different stories about having my signature, then saying I agreed verbally now you're saying the technician who put up the satellite had me digitally sign, and that I agreed to something that I never did.. Customers all over the internet including the Better Business Bureau, consumer affairs, social media, this whole community, scam alerts and others have the EXACT same complaint that I do, but maybe that's why they need people like you defending them IMMEDIATELY after my comment went up.  ... View more

Where is this supposed contract that was signed? The non-English speaking person I spoke to today said that they couldn't send it to me but that they had my signature on a 2-year contract but the email department could send it to me. This is false. No such contract exists. I recorded this hour-long call because I canceled the service in November but Hughes is claiming I didn't, so they keep withdrawing money without my permission due to some "contract" they claim they have my signature on. Then the "supervisor" said that all accounts are 2-year contracts and that sales team should have reviewed that with me and that by giving my cc to them, I agree to their terms. That supervisor said there is no signed contract. Both calls recorded. 2 different people giving excuses for why my account keeps getting charged and to stop the charges I have to pay a cancelation fee and return the equipment. I don't want the satellite in my yard or the modem, the service never worked which is why I canceled so why am I still being charged and still being told some imaginary contract or agreement was made?? This is abusive and a scam. Please address the issue asap.  ... View more