Forum Discussion
Early Termination Fee
I am a little confused about the wording concerning the early termination fee. Does the policy state the fee is $400 minus $15 a month for each month of service only during the first the first 90 day...
Additionally, the 24 month contract is stated during the sales call and is part of the "script" read by the sales agent to which the perspective customer is asked if they agree to. This "script" is read to each and every customer that signs up for service over the phone and it must be agreed to in order for the service to proceed.
Edit: All points of the contract are not mentioned, but the fact that there is a 24 month contract, is.
Ahh so you work for Hughesnet too? Send me that script it will get added to the file. I'd like to read the script that was read to me, that I "agreed to" according to you and the other characters in here.
HughesScam wrote:Ahh so you work for Hughesnet too? Send me that script it will get added to the file. I'd like to read the script that was read to me, that I "agreed to" according to you and the other characters in here.
Whether we work for HughesNet or not, which we do not, is irrelevant. The information given is factual.
Haha funny, GabeU ok so you reply to every complaint but don't work for Hughesnet? So you're just a happy customer online regularly supporting Hughesnet for free? LOL Funny stuff. So, someone that ADMITS working for Hughesnet, please send me a recording of my sales call, a contract they claimed I signed digitally, verbally or otherwise. Literally, 10 different answers repeating themselves and still, I retain there was no mention of ANY contract anywhere. Fabricating excuses and scenarios isn't going to work with me. I'm not the only one with this complaint either- which is why they probably need a few fake community accounts appearing neutral but defending Amanda and Hughesnet at every turn- literally every complaint you three are defending horrible customer service as if being treated badly is deserving of any customer. More fraudulent behavior here, but that seems to be the norm over there at Hughesnet, but hey at least you guys can speak (or write rather) English. Charging me $466.69 to date for a service that never worked and that I've tried to cancel numerous times is abusive, fraudulent and flat out wrong. If it was happening to you, you'd try to call, email, comment, and file complaint.. that's all I'm doing here. But in doing so, now I'm being asked to pay more ($285 more) to get out of a 24-month contract that is news to me after 7 months of NON-SERVICE.. but I guess someones gotta pay for fake "happy customers" on the community forum. It won't be me though..
HughesScam, best thing is to start your own post and one of those worthless HughesNet official mods may actually be able to help you. In all honesty, most of us here are the peanut gallery, we are simply customers like you.
HughesScam wrote:Ahh so you work for Hughesnet too? Send me that script it will get added to the file. I'd like to read the script that was read to me, that I "agreed to" according to you and the other characters in here.
I don't work for them, only a customer for 14 years and pretty satisfied overall. My main point is simply the contract is in force once service is installed and activated, same as the majority of IT services. I have no idea what was said to you over the phone.
