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About jenc
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| Date Last Visited |
05-30-2018
05:40 PM
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05-30-2018
03:00 PM
Is there a way to figure out how much we're going to be out of pocket for an early termination fee?
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05-30-2018
11:32 AM
1 Kudo
Hughesnet has never given us the service level we signed up for. When we called for support the rep told us we needed to disconnect every device, including the echo, every phone, the printer etc in order to stream NetFlix from one machine. And when we did that it still buffered and was not watchable. Hughesnet has never given us the service level we signed up for and we have paid for it for a number of months now. We are in essence paying for service that we are not receiving and we were sold service that Hughesnet is not capable of delivering. I want to stop paying for non-service. How can I do that? How can I return all of the equipment and stop paying for service that's not being provided??
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